Process Management Officer

HNM Solutions
Brussels
1 week geleden

Role description

Mission context:

Our team is responsible for the Product management related to the payables and receivables. Our responsibilities covers the following aspects:

  • Define the product vision with the key stakeholders

  • Define and mobilize the means to complete the Product/offer vision (plan, budget, people, stakeholders, governance)

  • Coordinate the “demand to delivery process” based on the business value management

  • Support client implementation

To ensure a smooth operation inside the team, some internal process are followed transversally. In this scope, there are project/process that need to be implemented. The focus of this job will be:

  • internal governance management

  • resources planning documentation

  • support documents creation

  • process note writing

Function description:

  • Reviewing and updating existing process descriptions, model teams and interactions

  • Reflect, document and analyse governance

  • Process documentation and optimization

  • Document management

  • Accurate reporting towards management

    Required experience / knowledge :

Technical experience: At least 2 years of relevant experience

Mandatory:

  • Strong technical writing skills

  • Good expertise in MS Office

Business experience:
Mandatory:

  • Banking Environment

Preferable:

  • Operational and Permanent control

  • Risk management

  • Team operations

Soft Skills:

  • Strong analytical skills

  • Strong communicator, diplomatic and customer-oriented

  • Structured approach

  • Able to work independently

  • Accuracy and precision

  • Quality-minded and eye for detail

  • Goal-oriented

  • creative skills for document preparation

  • conceptual thinking

Apply
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