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Distinguished as No.1 World’s Best Workplace™ by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today…
Are you ready to lead and innovate in the airline industry?
DHL Express is looking for a passionate and experienced Airline Program Manager to oversee our Maintenance and Engineering program. The role is based in Diegem, Belgium.
The Global Airline Programs team is mandated to manage programs and IT products that enable the DHL Airlines supporting the DHL Express Network to achieve safe, service excellence at lowest operating cost in alignment with standardized processes. They do this by constantly reviewing and enhancing the processes and toolkit of the DHL Airlines. In this context, IT Products are the IT applications themselves plus the support and knowledge management associated with the airlines business processes.
How will you contribute to the success of DHL?
- Lead Strategic Initiatives: Manage a portfolio of applications and projects that enhance airline processes, ensuring they align with our global standards and business objectives. Your expertise will help streamline operations and improve overall performance.
- Drive Continuous Improvement: Oversee the maintenance and engineering program, implementing incremental changes that positively impact operations over the next 1 to 3 years. You will play a key role in identifying areas for enhancement and leading initiatives that drive safety and efficiency.
- Collaborate with Leaders: Work closely with functional leaders within the airlines to align business processes and procedures, ensuring compliance with IT architecture, IT security and standards. Your collaborative approach will foster strong relationships across departments.
- Champion Projects: Prioritize and manage program and major project work, holding accountability for successful outcomes. You will ensure that projects are completed on time, within budget, and meet the agreed specifications.
- Develop Your Team: Coach and mentor project managers, business analysts and other team members, fostering a culture of respect and growth. Your guidance will empower your team to excel and deliver high-quality results.
- Ensure Knowledge Management: Maintain and enhance the knowledge and capabilities needed for the efficient use of IT applications, working with IT partners for optimal performance. You will be instrumental in ensuring that best practices are shared and implemented.
- Represent Your Area: Act as a liaison for your focus area in functional groups, preparing materials for senior management review. Your insights will contribute to strategic decision-making.
- Utilize Best Practices: Apply your expertise in project management methodologies (Prince 2, PMP) to ensure compliance and excellence in service delivery. Your ability to navigate complex project landscapes will be essential.
- Manage Vendor Relationships: Collaborate with procurement, IT and legal teams to ensure beneficial vendor contracts. Your product management skills will secure operational system availability and follow up with vendor performance.
Do you have what it takes?
- Experience: At least 10 years in airline operations, preferably in aircraft maintenance and engineering domain; and 5 years in direct people management, showcasing your leadership abilities.
- Education: Master’s degree in engineering or similar by experience.
- Skills: Strong project management, analytical, and communication skills, with a solid understanding of airline technical operations and information systems (e.g., AMOS, TRAX). Your technical acumen will be invaluable in driving projects forward.
- Energy: A highly motivated team player with flexibility in operating style and attitude. You are adaptable and thrive in fast-paced environments.
- Interpersonal Skills: Strong ability to influence and collaborate with senior stakeholders and diverse teams, ensuring alignment and support for your initiatives.
Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor’s, Master’s, or MBA certificate).
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic
- DHL Worldwide Network NV De Kleetlaan 1, 1831 Diegem
De Kleetlaan 1
1831 Diegem
