Role description:
The Tribe Risk & Credits is seeking a seasoned Senior Program Manager/initiative owner to lead a major credit transformation initiative. We are looking for a strategic and results-driven professional with a proven track record of delivering complex programs in a banking environment. The successful candidate will have a strong understanding of credit processes, policies, and regulations, as well as excellent program management skills to lead cross-functional teams and stakeholders. This is a high-visibility role that requires strong leadership, communication, and influencing skills to drive business outcomes.
Function description:
Develop and execute comprehensive program plans to transform our credit functions, ensuring alignment with business objectives and regulatory requirements
Lead cross-functional teams, business and IT to deliver program objectives
Collaborate with senior stakeholders, including executive sponsors, to ensure program goals are met and stakeholders are informed and engaged
Provide end-to-end credit expertise to inform program decisions and ensure that solutions meet business needs and regulatory requirements
Develop and maintain relationships with key stakeholders
Identify and mitigate program risks, issues, and dependencies, and develop contingency plans as needed
Drive change management and adoption of new processes, policies, and technologies across the organization
Develop and manage program budgets, resource allocation, and vendor relationships
Ensure compliance with all relevant laws, regulations, and internal policies
Required experience / knowledge
Mandatory skills
Strong expertise in MS Office
Good understanding of work flow processes
Very good knowledge of Project management methodologies and tools (Agile, Prince2, PMBOK, )
Familiar with various IT systems
Knowledge of E2E credit value chain
Business experience
Mandatory:
10+ years of experience in program management, with a focus on credit transformation initiatives in a banking environment
Proven track record of delivering complex programs with multiple stakeholders and dependencies
Hands on and delivery oriented
End-to-end credit knowledge, including credit risk management, credit operations, and credit policy
Excellent stakeholder management skills, with the ability to influence and engage senior stakeholders
Strong leadership and team management skills, with experience leading cross-functional teams
Excellent communication, presentation, and interpersonal skills
Ability to drive change and adoption of new processes, policies, and technologies
Strong analytical and problem-solving skills, with experience in data analysis and interpretation
Knowledge and experience in agile environments
Soft skills:
Ability to see the overall picture (helicopter view) - strategic thinking
Decision-making
Strong communicator, diplomatic and customer-oriented
Commercial awareness and customer-oriented
Proactive
Team spirit
Management skills and the ability to motivate people
Structured approach and goal-oriented
