It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
We are looking for a Reefer Operational Care Specialist to join our dynamic Sea Logistics Team at our Antwerp office.
You are part of a team responsible for coordinating transport activities by executing the necessary bookings with our partners, executing the requisite data entry across all Kuehne+Nagel systems, and generating the required documentation, which is a major part of your role. You coordinate the Reefer transport and take care of the administration, ensuring that all documents and formalities are fulfilled. You are liaising with our Customer Care and Customs team to ensure all requirements are met in compliance with rules and regulations governing sea transport and associated national protocols. You support customers by providing helpful information and addressing inquiries. Lastly, you build and maintain a strong partnership with key carriers and vendors.
How you create impact
- Confirm bookings with customers and carriers.
- Complete shipment details in our internal data management system.
- Prepare, review, and ensure accuracy of all shipping documents, including Bills of Lading, invoices, packing lists, and certificates of origin.
- File and manage documents in accordance with company policies and regulatory requirements.
- Ensure all shipping documentation complies with local, international, and port-specific regulations.
- Optimize the operational and administrative processes for more efficiency within your department.
- Collaborate with other internal teams to ensure a smooth operations and documentation workflow.
What we would like you to bring
- Bachelor's degree or equivalent via work experience in Logistics/Supply Chain Management.
- Previous experience in sea logistics/customer service is advantageous.
- Strong knowledge in freight forwarding is present - more specific in Reefer or Healthcare/Pharma is a plus!
- Advanced familiarity with industry-specific guidelines and compliance with regulatory requirements.
- Problem-solving skills and ability to perform under pressure.
- Analytical mindset, adept at multitasking, and strong organizational skills.
- Language proficiency: Fluency in English is essential, while proficiency in Dutch and/or French would be beneficial.
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What's in it for you
We offer an employee-friendly and casual environment for you to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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