Senior Technician (Facilities and Vendor Management)

Who we are: 

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.  

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.  

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge. 

About the job: 

Based in Braine-l’Alleud, Belgium, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join the Buildings and Facilities branch, which is responsible for the management and maintenance of the facilities in the Agency’s major locations in Brussels, The Hague, Mons, Oeiras and Braine-l’Alleud.   

We are looking for a driven and enthusiastic Senior Technician (Facilities and Vendor Management) who will take on the following roles and responsibilities: 

• Supports the effective building and facilities operation;  

• Planning and execution of preventive and corrective maintenance;  

• Business administration: places and tracks purchase orders and deliverables;  

• Vendor management of external/ contractor provided hard and soft services, ensuring quality and legal compliant deliverables; provides subject matter expertise in the hard and/ or soft services fields;  

• Space planning, as builts, modifications design and execution; 

• Executes and oversees infrastructure upgrades and refurbishments. 

For a full list of duties, please review the job description on the NCI Agency career site. 

About you: 

The valuable knowledge and experience that you bring to this role are: 

• Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience; 

• Hands-on General Maintenance Experience; 

• Knowledge of Building Systems (HVAC maintenance, fire safety systems, security and lighting systems etc); 

• Knowledge of Preventative Maintenance (scheduled inspections, maintenance records); 

• Knowledge of building codes and standards; 

• Solid understanding and experience of technical aspects of electrical, HVAC (cooling etc.), building monitoring systems, fire safety systems; security systems such as CCTV and access control, plumbing, carpentry; 

• Practical experience in all-round repair and maintenance of technical installations;  

• Working knowledge of facilities machines and equipment;  

• Knowledge of building management systems monitoring;  

• Good knowledge of applicable general building technical installations regulations;  

• Experience in Microsoft Office applications (Word, Excel, PowerPoint, MS Project, Visio etc.) and proficiency in using specialized CAD (computer-aided design) applications - ACAD software, for building plans, systems modifications and updating As Built records; 

• Fluency in English, both written and spoken. 

What we offer: 

• Genuinely meaningful work as part of the most successful alliance in history; 

• 3 year contract with competitive tax-free salary and household and children’s allowances; 

• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave; 

• Excellent private health insurance scheme; 

• Generous annual leave of 30 days plus official holidays; 

• NATO Pension Scheme; 

• Development programs such as professional training, wellbeing, and more 

To learn more about NCI Agency and our work, please visit our website.   

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.   

Additional details on the conditions of application can be found via the NCI Agency career site.