Your Role
As a Sales Development Advisor, you are the first line of support for our UK customers. You combine customer-centric service with a proactive sales drive, helping customers find the right solutions while developing long-term relationships.
You will:
Handle a variety of customer questions and requests quickly and professionally
Provide high-quality, customer-focused service that contributes to retention and satisfaction
Actively engage with existing and potential customers (no cold calling – often there is already a connection)
Identify cross-selling and upselling opportunities to grow customer accounts
Follow up on your own customer portfolio, ensuring development before transferring accounts to Customer Care
Contribute to sales objectives through proactive prospecting and participation in marketing campaigns
Participate in sales-related projects (e.g., CX ambassadorship, market initiatives)
Register and manage customer data and documentation in Salesforce
Analyse customer insights and sales data to detect new opportunities
Occasionally welcome customers at the office or attend trade fairs/events
Your Profile
A proactive and curious mindset: you don’t just wait for work to come to you, you take initiative
Strong communication skills: polite, customer-oriented, yet assertive when needed
Driven by results, eager to build and maintain customer relationships
A natural problem solver who dares to ask questions and dig deeper
Languages:
English: excellent written and spoken level (essential)
Dutch: nice to have, but not required
Experience with the UK market is not necessary – the approach is similar to our BE operations
Sales experience is a plus, but motivation and drive are most important – school leavers are welcome
What We Offer
A dynamic role with responsibility in an international company
Room to grow and develop your expertise in sales, customer relations, and project participation
A supportive team environment with coaching and mentoring from experienced colleagues
Opportunities to take initiative, contribute to projects, and make a real impact
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
