Company Description
Movu Robotics
Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?
Job Description
The Competence Center Manager will manage the knowledge base of our products in function of the usage in an after sales environment.
- He/she organizes the helpdesk function (24/7) in all aspects, for the support of the regional field service teams, our direct customers and the integrators.
- He/she is responsible to build out the second level competence team (experts in the different technologies)
- He/she creates and manages the technical information needed for the legal requirements (manuals) and maximizes the use of technical knowledge for service operations & customer operations.
- He/she manages the feedback loop from the field towards R&D & project engineering with the goal to improve the reliability and the serviceability
- He/she organizes & manages the technical training center for internal and external customers
Qualifications
- Minimum bachelor’s degree in computer science, Electrical Engineering, a related technical field, or equivalent practical experience.
- You have at least 10 years of experience in an equivalent function in an industrial environment
- You understand the needs of industrial customers & of our internal customers
- Excellent Communication and teamwork abilities
- Ability to manage multiple tasks and projects simultaneously
- Language knowledge: Dutch and English, both fluently spoken and written
Additional Information
What do we offer you?
- A place in an enthusiastic, young organisation with the necessary ambitions
- The necessary freedom and opportunity to take initiative.
- An intensive training by experienced people.
- An attractive salary in an international environment with many benefits:
- Company car with fuel card/charging pass
- Group & health insurance
- Meal vouchers (8€)
- Net allowances
- CAO90 Bonus
- Laptop
- iPhone + subscription
- 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)
- Satellite office in Berchem ( Antwerp )
Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.
