Call Center Operator – Customer Service & Operations (M/F/X)
Customer focus. Problem-solving mindset. Team spirit.
Are you passionate about customer service, motivated by solving problems, and driven by the desire to help others?
Do you have experience in operational support and enjoy working in a fast-paced, collaborative environment?
If so, this opportunity is for you!
We are currently looking for several Call Center Operators to join our growing team.
Your Main Responsibilities
- Handle the daily operational activities of the company with reliability and precision.
- Deliver a high-quality customer service experience via phone and email.
- Process inquiries, respond to questions, and provide effective, tailored solutions to customer issues.
- Keep customer files up to date using internal CRM or management tools.
- Ensure client satisfaction and contribute to the achievement of performance targets.
- Take a proactive commercial approach by promoting relevant products and services when appropriate.
Profile & Skills We’re Looking For
- Excellent written and verbal communication skills.
- Strong command of Office 365 and digital communication tools.
- Customer-oriented mindset with a natural commercial flair.
- Analytical ability and a strong sense of customer needs.
- Patient, empathetic, and a great listener.
- Comfortable using management software and IT tools.
- A CESS diploma is a plus, but not mandatory.
- Fluent in French; Dutch is a valuable asset.
Why Join Us?
If you’re looking to join a dynamic, forward-thinking team, take on new challenges, and contribute meaningfully to customer satisfaction, we’d love to hear from you.
Apply today and become part of our journey!
Type d'emploi : Temps Plein, Intérim
Avantages :
- Aide au transport quotidien
- Formations en entreprise
- Travail à domicile
Lieu du poste : En présentiel
