It's more than a job
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
As a IT Specialist Local Support, you will be the go-to person for local IT needs, managing and maintaining hardware and software while actively participating in various projects. You will play a key role in ensuring business continuity and supporting business initiatives by collaborating closely with different units.
How you create impact
- 2nd Level IT Support: Efficiently resolving IT helpdesk tickets and providing technical assistance to users.
- Hardware and Software Administration: Installing, maintaining, and managing Kuehne+Nagel laptops, desktops, printers, servers, and all associated hardware.
- Business Collaboration: Working closely with Business Units to support business initiatives and ensure seamless IT integration.
- Business Continuity: Ensuring data availability and safeguarding business continuity in our ICT environment.
- Process Optimization: Defining, optimizing, and continuously improving IT processes for better efficiency and effectiveness.
- Documentation: Maintaining accurate documentation of all IT activities and procedures.
- Project Management: Actively participating in business projects and collaborating with Business and Functional Units, corporate IT, and BeNeLux IT.
What we would like you to bring
- Educational Background: Bachelor's degree in IT or equivalent work experience.
- Technical Expertise: Solid knowledge of PC and Server Operating Systems.
- Experience in IT Support: Previous experience in 2nd level IT support is beneficial.
- IT Standards and Networking: Familiarity with business processes, IT standards (e.g., ITIL), and networking technologies.
- Programming Skills: Basic programming knowledge is an advantage.
- Analytical Skills: Strong technical understanding, logical thinking, and a structured approach to problem-solving.
- Communication Skills: Excellent communication skills with fluency in English (Dutch or French is a plus).
- Customer Focus: Strong commitment to delivering high-quality support and customer satisfaction.
- Certifications: ITIL certification is a plus but not mandatory.
What's in it for you
At Kuehne+Nagel, you’re not just starting a new job - you’re joining a global leader in logistics where your work has real impact. We offer a supportive and inclusive culture that values collaboration, innovation, and personal growth. You’ll thrive in an international environment that encourages continuous learning and career development. With us, you’ll experience a dynamic workplace where your ideas are heard, your contributions are valued, and your potential is nurtured. Join us and be part of a company that moves the world - by land, sea, and air. Your + shapes our future.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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