You are the first face guests see upon arrival and the last person to bid them farewell at departure. You are the one who welcomes them, ensures their stay runs smoothly, and is always ready with a friendly smile and a helping hand. With your enthusiasm and warm presence, you make everyone feel at home right away.
About The Role
Your Role
You welcome guests, ensure a smooth check-in and check-out process, answer questions, and handle reservations and payments. You serve as the main point of contact for both guests and colleagues, working closely with other departments to ensure smooth operations. You maintain a clean and welcoming lobby where guests immediately feel at home.
What We Expect from You
You have a passion for hospitality and service. You are flexible, customer-focused, and able to perform well under pressure. A bachelor’s degree in hotel management (or equivalent) and a good command of Dutch and at least one other language are preferred. Digital skills and attention to detail are essential.
What We Offer
We offer flexible working hours to support a healthy work-life balance, opportunities for personal development through training, and discounts for yourself, your family, and friends at our hotels. We provide a work environment where respect and teamwork are at the core.
About voco™ Brussels City North
voco™ Brussels City North is a modern hotel on the Living Tomorrow innovation campus, just ten minutes from Brussels Airport with easy highway access. Enjoy premium bedding, eco-friendly amenities, and the unique voco™ touch. Our high-tech experience rooms and state-of-the-art event spaces are perfect for meetings and celebrations. Relax at the bar, restaurant, or terrace, and stay fit in the free gym. A smart, stylish stay made for comfort and convenience.
Apply Now!
Does this sound like your ideal job? We would love to meet you! Apply today and become the shining face of our team!
Required Criteria
Skills Needed
Salary
€2,792.81 per month
