Equipment Processing Center (EPC) Logistics Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The EPCs are part of the Caterpillar product distribution strategy in the EAME region, delivering thousands of products to our dealers yearly by:

• Reducing lead time to customers through product late differentiation and strategic stock,

• Performing value add activities for the Dealer network,

• Acting as a resilience node and quality gate.

• Evaluate and implement logistics programs and activities in line with the EPC strategy.

• Meet performance objectives from a quality (Defect per Unit rate) and production execution perspective.

• Developing mechanisms and metrics to monitor and forecast costs, savings and performance for EPC operations.
• This role is providing direct supervision to 6 FTE and indirect supervision to 8 FTE for a total of 14 FTE located in the Zeebrugge.

Qualifications
Master degree or relevant experience (12+ years) in Supply Chain management, Operations Management or Transportation operations.

Excellent communication, interpersonal and negotiation skills.

Demonstrated success in managing and developing a high performing team.

Previous experience in product quality management is a plus.

Required Skills

Operational Management:

• Oversee and streamline all aspects of daily operations to ensure efficiency, quality, and cost-effectiveness.
• Develop and implement operational policies, procedures, and best practices.
• Monitor KPIs and performance metrics to identify areas for improvement.
• Collaborate cross-functionally.
• Ensure compliance with company policies.

People management:

• Lead, mentor, and develop a diverse team of operational staff.
• Promote a positive, accountable, and inclusive team culture.
• Conduct regular performance reviews and provide coaching, training, and development opportunities
• Act as a liaison between upper management , peers and staff to ensure clear communication and alignment.
• Manage team workloads and resolve personnel issues with empathy and professionalism.

Problem Solving:

Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.

Relationship Management:

Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

• Communicates to clients regarding expectations of all parties.
• Participates in negotiating the terms of the business relationship.
• Conducts periodic reviews of work effort, progress, issues, and successes.
• Maintains productive, long-term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Empowers others to establish collaborative, healthy relationships.

Supply Chain Management:

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

Not ready to apply? Join our Talent Community.