Air Traffic Coordinator

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As an Air Traffic Coordinator, you will support the EAME Transportation services provided by Caterpillar contracted logistics providers for overseas component shipments.

Your responsibilities will include:

• Updating shipping information. Producing and distributing activity reports.

• Analysis on destination performance , monitoring the (performance on) weight and charges for all incoming and outgoing freight, analyse evolution of the rate charges.

• Recording & resolving issues related to returns, damages, overcharges, and other shipment discrepancies.

• Compiling schedules and notifying staff and customers of schedule changes.

• Building strong communication & collaboration with the different internal & external stakeholders.

• Providing operational support for Outbound & Inbound Air shipments. Measure and control timely collections and deliveries, and monitor any process delays

• Seeking for improvement initiatives related to network planning and transportation supplier management.

• Assisting with shipment costs calculations, validate associated billing and freight payment/audit procedures.

• Running daily and weekly reports to track transportation plan progress. Investigate defects and provide Root Cause Corrective Actions on disrupted shipments.

• Supporting international project opportunities such as the integration into a Transportation Management System (TMS)

Skill Descriptors

Transportation:

Knowledge of transportation; ability to transport materials and goods to and from suppliers, distribution centres, manufacturing facilities and customers.

Level Working Knowledge:

• Participates in arranging transportation of goods.
• Ensures on time shipments; anticipates and resolves shipping problems.
• Assists in calculating costs; uses associated billing and freight payment procedures.
• Follows process for issuing bids and analysing responses from carriers.
• Works with at least one type of transportation mode and carrier.

Data Gathering and Reporting:

Knowledge of tools, techniques, and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Level Working Knowledge:

• Detects and summarizes patterns in data and findings by producing simple reports.
• Assesses common problems and obstacles surrounding data-gathering.
• Customizes data fields to meet clients' needs.
• Interprets and explains results of a data-gathering initiative.
• Participates in projects to gather data for needs analysis.

Flexibility and Adaptability:

Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

• Explains the perspective that change is inevitable.
• Seeks value in new ways of doing things.
• Easily copes with day-to-day frustrations, adversities, and uncertainties.
• Provides examples of flexible and inflexible behaviour in the face of change.

Education:

Bachelor’s degree in Logistics or a related field or equivalent experience.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

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