Are you passionate about building strong partnerships and creating end-to-end supply chain value?
As a Customer Collaboration Manager, you will join the Customer Logistics team, working in a hybrid set-up combining Wilrijk (Antwerp), Anderlecht, and home office. In this pivotal role, you’ll help realise our collaborative logistics agenda and develop trust-based relationships with our customers. You will be responsible for initiating and driving end-to-end supply chain projects that enhance efficiency and sustainability across the entire value chain, delivering added value for both CCEP Belux and our customers.
Key Responsibilities
- Act as the key contact for our customers on all topics related to Customer Service and Supply Chain. You will organise and lead regular business reviews to ensure alignment and follow-up.
- Co-develop and implement tailored key account plans focused on end-to-end supply chain processes. These plans aim to create win-win outcomes and align with our Customer Collaboration strategy, commercial objectives, and the long-term vision of our customers. You will evaluate performance, operations, KPIs, and projects in partnership with customers to ensure delivery of shared goals.
- Serve as an internal connector, working closely with departments such as Customer Service, Transport, Logistics, Planning, Engineering, QESH, as well as with Sales, Field Sales, Sales Operations, Operational Marketing, and Finance.
- Identify, assess and implement improvement opportunities within the wider supply chain that increase effectiveness, efficiency and reduce cost-to-serve.
- Support the implementation of CCEP’s Corporate Responsibility and Sustainability strategy, turning ideas into tangible actions and improvements.
- Monitor daily operations, analyse results and take proactive steps to ensure our high service level standards are consistently met.
Your Profile
- You hold a minimum a Bachelor’s degree and bring at least five years of relevant professional experience.
- You are fluent in French, Dutch and English.
- You are customer-focused and skilled at building long-term, trust-based relationships with both internal and external stakeholders.
- You demonstrate excellent communication and presentation skills.
- You are a pragmatic problem-solver, with a hands-on mentality.
- You are results-oriented, well-organised, able to prioritise effectively, and resilient under pressure.
- You have strong analytical skills and a process-oriented mindset, with a drive for continuous improvement.
In addition to a cheerful team, we provide:
- A competitive salary
- Real opportunities for career development within CCEP
- Tailor-made training courses for employees
- Attractive non-statutory benefits such as hospitalisation insurance (your partner and child(ren) living under the same roof are also entitled), disability insurance, a pension plan, a choice of dental insurance or sports and culture vouchers, a good work/life balance ( teleworking for positions that allow it) and much more ....
Who are we?
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day, including Coca-Cola®, Fanta®, Sprite®, Monster® and Nalu®.
Our Recruitment Vision
At CCEP, we champion equal opportunities and welcome candidates from all backgrounds, regardless of ethnicity, gender, sexual orientation, age, religion, or disability. We hire based on skills and potential, valuing the unique perspectives and experiences that diversity brings to our teams.
We are committed to providing a friendly, inclusive recruitment process and encourage candidates to inform us of any adjustments needed to ensure an accessible and positive experience.
Convinced? We look forward to your application!
For any additional information, please feel free to contact our recruitment team: TalentAcquisitionBelux@ccep.com.