Key Account Manager (field based, Belgium)

Job Description

Key Account Manager (field based, Belgium)

Purpose of the role

Reporting to the Sales Manager Benelux, this role will be the primary point of contact for (but not limited to) Retail & hospital setting customers wholesalers and market access customers and position Organon’s portfolio in this framework to best belief. You will work closely with Key (customer) Accounts and hospital accounts to ensure appropriately meeting these customers’ complex needs and providing highly effective customer experience. This role will ensure that Organon delivers value to patients, payers and physicians and will continue to be a trusted partner within the therapeutic areas of Organon. This is an extremely independent role within the Benelux cluster, requiring autonomous cross-functional collaboration within the region.

Main responsibilities

• Consistently achieve or exceed sales targets for portfolio products and meet agreed Key Performance Indicators (KPIs).
• Develop and execute key product plans and focus area strategies to ensure effective implementation.
• Collaborate with the Sales Manager and Business Cluster Manager (BCM) to create and refine the marketing plan for various product segments.
• Design and implement customer-centric action plans for key accounts within the respective country, including centers and scientific leaders.
• Work closely with Market Access teams to develop and execute stakeholder plans.
• Take the lead in initiating and monitoring promotional budgets, including detailed activities, requisitions, and SAP processes.
• Manage local forecasting in partnership with the BCM and oversee supply chain reporting in coordination with the local Finance Department for product portfolios.
• Negotiate and coordinate sponsorships and the development of local Organon events and materials, ensuring compliance with local regulatory requirements, including submission and approval processes for events and materials and updates on Local Authority Procedures.
• Collaborate with the BCM, Market Access, and Tender and Contract Managers on contracts and special offers or discounts.
• Adapt regional marketing tools, such as detail aids and promotional materials, for local use within the Cross-Functional Team (CFT), or develop fully localized materials in collaboration with the BCM.
• Organize and manage international and local congresses, as well as Organon events (lectures, symposiums), in collaboration with the BCM, Medical Department, and BPM.
• Regularly report on competition, biosimilars, sales performance, market trends, and key account statuses using tools such as sales monitoring systems and sales data.
• Engage in continuous medical and skills training to ensure excellence in customer interactions.
• Liaise with the cluster Medical Adviser to provide input on the cluster Medical Action Plan.
• Maintain follow-up with hospital pharmacies and customers regarding implemented contracts.
• Achieve the set sales budget by delivering value to customers and patients through the development and execution of tailored customer solutions in collaboration with BCMs.
• Foster cooperation with cluster stakeholders within the Benelux organization, including compliance, finance, and commercial operations.
• Ensure close collaboration with various departments to align on and execute the key stakeholder plan effectively.
• Regular travel is required across The Netherlands, Belgium, and Luxembourg, as well as occasional international travel (approximately 5 days per year).
• Allocate 80% of working hours to direct customer engagement and 20% to reporting, planning, budgeting, compliance, and internal stakeholder networking.

Your profile

• A relevant bachelor’s or master’s degree.
• 4-5 years of relevant experience in a marketing or sales role within the pharmaceutical industry (preferably within fertility or/and biosimilars).
• Comprehensive knowledge of Health Care Organizations, including decision-making processes related to reimbursement, patient access to medication, tendering, and contracting.
• Experience in marketing, project management, sales, and market access.
• Strong expertise in utilizing CRM systems to share client and activity information effectively.
• Proven ability to identify priority accounts, customer needs, and business opportunities to deliver effective solutions and results.
• Skilled in establishing and maintaining long-term relationships and partnerships.
• Committed to continuous personal and professional development in alignment with a personal development plan.
• Demonstrated ability to thrive in a dynamic business environment, bringing order to complexity.
• Outstanding oral and written communication abilities in French (BE) and English.
• Highly independent, self-motivated, and mature.
• Strategic mindset, analytical thinking, and intellectual curiosity.
• Strong personal leadership, project management, and problem-solving skills.
• Collaborative and adept at working across various functions within a company.
• Customer-centric with excellent sales techniques and interaction skills.
• Entrepreneurial spirit and independent approach are essential.
• Budgeting and forecasting experience are considered an asset.
• Exceptional communication skills.

What we offer

We welcome you to a truly global, dynamic, and challenging environment with excellent personal development opportunities. Our benefits are very competitive, and the summary below will give you an idea of what you can expect.

• Competitive salary
• Attractive collective health care and insurance packages
• Solid Pension Plan
• Annual bonus based on individual sales performance.
• Company car.
• Numerous training, coaching, and e-learning modules for long-term job opportunities and development

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.  Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants. 

Search Firm Representatives Please Read Carefully 
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings: