Official Distributor for Volvo Group (Volvo Construction, Equipement, Volvo Trucks, Volvo Bus & Volvo Penta), SMT Africa offers a wide range of products in more than twenty countries of North, West & Central Africa.
We operate an outstanding own sales and service network with operational agility and entrepreneurial spirit. Our team of mechanical and aftersales experts built, through the last 10 years, a service level quality that we are all proud of.
In order to strengthen our Team, we are currently looking for a "Inside Sales Representative" to work from our office in Antwerp.
Responsibilities
As Inside Sales Representative, you accurately manage customer's orders via the business ERP system and in a timely manner; keep logistics and sales teams continuously updated on the status of the orders. You're fully involved with warehouse management team to coordinate and secure supply of orders.
- Single point of contact between the supplier and our African subsidiaries / customers ;
- Responsible for the entire customer/subsidiaries order process from A-Z in the different ERP systems ;
- First point of contact for the subsidiaries in Africa in terms of trade compliance issues, order processing, pricing and claims ;
- First point of contact for the suppliers in terms of backorders, discrepancies, lead-times, pricing, etc ;
- Full ownership of your files by instructing the shipping department , warehouse and suppliers ;
- Weekly meetings with the African customer / subsidiaries , sales, shipping department, management and suppliers ;
- Conduct data management activities using the ERP.
Profile
- Bachelor’s degree in either, Sales, Foreign Trade or Admin - or equivalent through experience ;
- 5 years of experience in sales or customer service environment ;
- You are able to work independently as part of a team ;
- You are able to build and manage constructive relationships with customer/subsidiaries, showing your commercial and customer service attitude ;
- You have excellent organization skills supported by a good technical/product knowledge ;
- Excellent computer proficiency in Excel as well as Microsoft office package and ERP systems ;
- Language knowlegde (by order of importance): French / English / Dutch.
Offer
- A salary in line with your experience and achievement as well as extra-legal benefits (group insurance, hospitalization insurance, luncheon vouchers, representation allowances, …) ;
- A real opportunity to enhance your experience and develop your skills ;
- A function with an international influence that combines autonomy and initiative ;
- A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values.
Type d'emploi : Temps plein, CDI
Rémunération : 3 000,00€ à 4 000,00€ par mois
Avantages :
- Assurance hospitalisation
- Chèques repas
- Éco-chèques
- Formations en entreprise
Capacité à faire le trajet ou à déménager:
- 2030 Anvers: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Requis)
Langue:
- Français (Requis)
- Néerlandais (Requis)
Lieu du poste : En présentiel