TASK RESPONSIBILITIES:
Management of the Belgian branch of Cargolux Airlines
- Controlling all issues (Administration, Sales, Cargo and Flight Operations)
- Ensuring all Cargolux policy and procedures are followed
- Representing Cargolux with the local cargo association and our vendors
- Reporting market intelligence on competition, rates and interline
- Maintaining close contact with customers and resolving customer complaints
- Promoting Cargolux' presence in the local community
- Market development
- Contributing to team effort
- Coordinating with handling agents to ensure high quality customer service
- Securing CV's financial interest with forwarders, handling agents and Government entities
- Monitoring handling agents' performance and recommending changes if necessary
- Further promote CV products Pharma/AVI/Jumbo with our agents in Belgium
ESSENTIAL REQUIREMENTS FOR THE POSITION:
- At least 10-15 years of experience in a sales position or similar position
- Minimum 10 years of experience within the air cargo industry with a major airline or forwarder
- Minimum 5 years of experience at a senior management level
- Have excellent know-how and experience in the air cargo industry
- Have highly developed skills in interacting with people of various cultural backgrounds, in integrating and building groups
- Ability to manage and lead a team in a multicultural environment
- Excellent interpersonal skills
- Strong written and oral communication skills
- Ability to deal with ambiguity and change within a fast paced environment
- Be able to deal with tight deadlines
- Be assertive and able to work independently
- Be fluent in French, English and Dutch (oral/written)
- Advanced knowledge of MS Office (Word, Excel, PowerPoint and Outlook)
WORKING CONDITIONS:
- A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection
- Occasional travel required within the entire Cargolux network
- Position based in Brussels