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Reservations & M&E Coordinator

Aimbridge Hospitality
Arrondissement Gent, Oost-Vlaanderen
Full time
1 week geleden
Job Ref: INT23551
Branch: Courtyard by Marriott, Ghent
Location: Courtyard by Marriott, Ghent
Salary/Benefits: Attractive salary, insurance, vouchers, laptop, discounts flexibility
Contract type: Permanent
Hours: Full Time
Shift pattern: Office hours, Monday to Friday, 9:00 AM – 5:00 PM
Hours per week: 38
Posted date: 29/07/2025
Closing date: 31/08/2025


Your impact starts with every reservation.

In October 2025, Courtyard by Marriott Ghent will open its doors with 174 rooms and the brand-new Scala Event Center, with a capacity of up to 350 people. For the commercial and operational launch, we are looking for an enthusiastic Reservations ME Coordinator. In this key role, you combine hospitality with organization and serve as the main point of contact for both individual guests and corporate clients.

What does your role involve?

You’ll play a dual role, being responsible for both room reservations and meetings events:

  • You handle individual room reservations via email, phone, or online booking channels. You ensure accurate, smooth, and customer-focused processing in the reservation system.
  • You coordinate group requests for meetings and events from A to Z: follow up on inquiries, prepare quotes, communicate with clients, and create event schedules in consultation with the team.
  • You liaise with internal departments such as Sales, FB, and Front Office.

Who are we looking for?

  • You have a bachelor's or master’s degree in hotel management, tourism, economics, business administration, or a similar field.
  • Preferably, you have experience in a similar role within the hotel or events industry.
  • You are digitally savvy and proficient in reservation and planning systems such as PMS software (e.g., Opera), Excel, and communication platforms.
  • You communicate clearly and professionally in both Dutch and English, both spoken and written. Additional language skills (French, German, Spanish…) are a plus.
  • You work accurately, keep an overview, and can easily switch between different priorities.
  • You radiate warmth in customer contacts and ensure a worry-free experience, time and time again.

What do we offer you?

At Courtyard by Marriott Ghent, you will join a warm, professional work environment with international flair. We invest in your growth and job satisfaction. You will receive:

  • A long-term commitment through a permanent contract
  • An attractive salary package
  • DKV hospitalization insurance
  • Meal and eco vouchers
  • Full reimbursement of public transport costs
  • Modern tools and equipment: you’ll receive a laptop and smartphone
  • A flexible work arrangement: we support a healthy work-life balance and adapt to one another. A non-traditional 9-to-5 schedule has its perks – pick up your kids, attend that Tuesday sports class, or enjoy your time off while others are working
  • Continuous top-level training, including via Marriott International – because learning never stops
  • Exclusive hotel offers with staff discounts of up to 50%

About us

In October 2025, Courtyard by Marriott Ghent opens its doors: a stylish hotel with 174 rooms, tailored to modern travelers who value comfort, functionality, and hospitality. The hotel, together with the brand-new Scala Event Center, forms a powerful tandem within our hospitality hub in Ghent.

Scala Event Center is directly connected to the hotel and offers a state-of-the-art setting for meetings, conferences, and corporate events. This unique synergy between accommodation and events allows us to create a seamless experience for both business and leisure guests.

Our hospitality hub combines the strengths of Courtyard by Marriott, Holiday Inn Express, and Residence Inn by Marriott – each with its own character but sharing a passion for quality and service. Within this collaboration, you’ll have the opportunity to fully develop your talents in an international and stimulating environment.

Accessibility

Our location is easily accessible, no matter where you're coming from. The event center and Arno are located at Akkerhage 2B, 9000 Ghent, near exit 9 (U.Z. Gent) of the E17 highway. Coming by car? Enjoy stress-free parking in our spacious parking lot. Cyclists, e-scooter users, or speed pedelec riders can easily find their way via safe, well-laid bike paths, with convenient on-site bicycle storage. Public transport also brings you right to our doorstep: tram and bus stops are within walking distance, with smooth connections via De Lijn.

Ready to apply?

Click the “Apply Now” button. You’ll be redirected to our English job site at Aimbridge Hospitality. Scroll down to easily upload your resume and contact details.

Everyone welcome

We believe in the power of diversity. Whoever you are, wherever you come from – if you’re enthusiastic about this role, we encourage you to apply. We welcome your unique perspective and background.

Ready to strengthen our team? We’d love to hear from you.


Who are we?

We are a prestigious hospitality group located in the heart of Ghent, Belgium, proudly managing a portfolio of distinguished properties. Our collection includes the Ghent Marriott, the Residence Inn by Marriott, the recently opened Holiday Inn Express Suites, and the soon-to-open Courtyard Ghent Scala Event Center.

With inviting, flexible spaces and a classic style, Courtyard has a commitment to support our guests and keep them always moving forward.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What can we offer you?...

As part of the Aimbridge team, you will have access to industry leading benefits that include:

  • Competitive, market-leading salary package
  • Comprehensive health coverage, including DKV hospitalisation insurance
  • Daily meal vouchers and annual eco-vouchers
  • Exclusive hotel discounts with staff rates available worldwide
  • Ongoing professional development, with access to prestigious training platforms like Marriott International to enhance your skills

Alongside the benefits on offer, this role will give you a unique opportunity to work as part of a renowned hospitality group with a Global presence, invested in your ongoing development and passionate about retaining key talent.

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