IT Videoconference Support Specialist

Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Are you ready to discover the role of an IT Videoconference Support Specialist in Netcompany?

As an IT Videoconference Support Specialist, you will:

• Participate in configuration of videoconferencing environments.
• Test and administer applications and videoconferencing-related IT equipment.
• Assist staff members' requests for video conferencing (creation of meeting, support) Webex and MS teams. and provide assistance for the events, webinar videoconferencing requests.
• Be the point of contact for escalation for videoconferencing issues and meeting rooms.
• Provide deskside support for hardware, software and printer issues.
• Provide support for mobile devices and scan devices for spywares (IOS, Android)
• Assist in installation of the devices and certificates.
• Document operational support procedures and draft technical content for knowledge database.

What would make you a fit for the role:

• Minimum of 5 years of relevant professional experience.
• Familiarity with common PC videoconferencing tools: Webex, Cisco Jabber, MS Teams, Skype, Cisco Webmeeting, Interactio, Barco, Cisco video conferencing systems etc.
• Fluency and communication skills in both English/French.
• Good skills in all of the MS office applications and end user computers.
• Being highly autonomous and broadly IT skilled.
• Knowledge of Linux and Windows environment.
• ITIL V4 Foundation Certified - strongly preferred.
• Knowledge of additional official EU languages, specifically German would be considered as an advantage.

Work Arrangement:

Onsite in Brussels with monthly missions to Strasbourg, France.

Being a part of the Netcompany team, you will be provided with:

• The opportunity to work in a modern environment
• A competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Workplace

Brussels, Belgium