IT Business Analyst - Hybrid work in Brussels

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

Job Description

In a nutshell

• Work model: hybrid work in Brussels, with 3 days per week in the office, and 2 remotely
• Office address: 48 Avenue Herrmann-Debroux B-1160, Auderghem Brussels

Are you interested in contributing to the growth of the world’s leader in Testing for Life through the development of key Information Technology (IT) solutions? 

Your role:

We are looking for an account and quotation management system Transversal Business Analyst to design new IT solutions for a fast-growing network of companies. This position focuses on understanding and defining end-to-end processes that interact with the Account Data Management System (ADMS) and ComLIMS-Quotation (CLQ) system. In addition, the role aims to improve essential processes, including offer configuration, account configuration, commercial conditions & quotation preparation, and processes related to sales, marketing and customer service, that take place ahead of the ordering process.  

Through documented processes, the impact on all business processes and software implementations should be identified, prioritised and implemented. As such, the Transversal Business Analyst ensures a continuous overview of all ADMS and CLQ processes and application interactions within the complete Eurofins network IT suite.  

As a Transversal Business Analyst, you will act as a functional expert, with knowledge of all Eurofins concepts to describe cross-application processes interacting with ADMS and CLQ concepts. The final deliverable will be ADMS and CLQ business process descriptions, along with – when relevant – Business Requirements (BRs) for all affected processes and applications. For this, you will be the main coordinator between our applications teams for their implementation. The Transversal Business Analyst is also involved in the analysis and implementation of User Requirements (URs) and the related User Stories (USs), with a priority given to ADMS User Requirements.  

Main responsibilities:  

• Analyse and document pre-ordering, sales, marketing and customer service processes that interact with the ADMS and CLQ system. 
• Propose and implement adaptions or improvements for current processes by relying on your global view of business and IT solutions.  
• When relevant, transform transversal requirements into BRs for each process and IT solution.  
• Conduct in-depth analysis of the ADMS / CLQ BRs and URs within your scope, and follow up to ensure their delivery to ADMS / CLQ users and interface consumers. The Transversal Business Analyst should expect a primary focus on ADMS. 

In this position, you will be responsible for detailed process descriptions which require detailed knowledge of conception tools such as Unified Modelling Language (UML) or Business Process Model and Notation (BPMN). 

Qualifications

Are you our kind of extraordinary?

• Graduate from an engineering school or university with a solid background in science  
• At least 2-3 years of experience in a similar role 
• Strong practical experience in Customer Relationship Management (CRM) 
• Excellent verbal/written communication skills 
• Autonomous and entrepreneurial  

Required competencies:  

• Rigorous and conceptual mindset  
• Service/customer orientated  
• Solution/result driven  
• Excellent analytical and problem-solving skills  
• Highly motivated, independent, and exhibit exceptional relationship management skills and team spirit 
• Ability to work in a complex international environment  
• Ability to efficiently learn new concepts and software  
• Fluent in English  

What we offer:  

• Projects within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins network. 
• A dynamic working environment with a strong team spirit where personal development and growth are encouraged.  
• Ownership of key IT applications within the Eurofins network. 
• In a fast-growing network, successful team members are offered increased areas of responsibility within the Programme and the Eurofins network. 
• An attractive salary package with extra-legal benefits. 
• Organic canteen, sport activities and two days of homeworking per week. 

What else should you know? 

As the role and Eurofins' teams are international, please ensure to submit your application in English Language.

Additional Information

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity!  As an Equal Opportunity Employer, the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more on our Careers page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 37 years, Eurofins has grown from one laboratory in Nantes, France to ca. 63,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 60 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion, and has been among the best performing stocks in Europe over the past 20 years.