POSITION TITLE: European Account Manager
REPORTS TO: Director of Sales, EMEA Region
LOCATION: Kortenberg, Belgium Office
CONTACT: [email protected]
Job Summary
UPI Europe BV is seeking a proactive and detail-oriented European Account Manager to oversee and grow our Ultra PRO business with distributors and retail partners across Europe. This role requires a balance of strategic relationship management, order execution, and cross-functional coordination. The ideal candidate will possess strong sales acumen, organizational discipline, and a deep understanding of the tabletop gaming and collectibles industry.
Essential Duties & Responsibilities
● Maintain ongoing communication with all European hobby and retail distributors to support business growth.
● Solicit sales, monitor local market trends, and identify marketing or brand-building opportunities.
● Process incoming sales orders, allocate inventory, and schedule shipments within 2 business days of receipt.
● Collaborate with internal departments to ensure timely and accurate order fulfillment.
● Issue Credit Memos within 48 hours of notification from the distributor.
● Coordinate sales efforts to support inventory from incoming containers and help drive timely product sell-through.
● Recommend appropriate product additions for future container shipments.
Additional Responsibilities
● Maintain in-depth knowledge of all Ultra PRO product lines and be able to present, explain, and promote products effectively.
● Utilize Ultra PRO’s B2B online platforms and provide support to distributors in navigating them.
● Operate efficiently within the company’s ERP system, ticketing system, and other internal tools to manage daily workflows.
● Organize and maintain account files including customer profiles, sales orders, and invoicing records.
● Identify process improvements to enhance efficiency and cross-functional collaboration.
● Attend trade shows, distributor meetings, partner site visits, and internal/international team meetings as needed.
● Support special projects and perform other duties as assigned by management.
● Promote company policies and participate in required company-wide programs as directed.
● Follow all established safety procedures and guidelines at all times.
Competencies / Personal Characteristics
● Customer-Centric Mindset: Prioritizes distributor success and builds strong, trust-based relationships.
● Problem Solver: Approaches challenges with resourcefulness and a can-do attitude.
● Detail-Oriented: Maintains accuracy in order processing, documentation, and communication.
● Cross-Cultural Sensitivity: Able to navigate and collaborate across different cultures and business environments.
● Proactive Communicator: Keeps internal and external stakeholders informed without being prompted. Demonstrate good judgment and escalate practical matters to management with an understanding of the job responsibilities and knowledge of how it impacts others and the business operations.
● Adaptability: Thrives in a fast-paced, evolving business with shifting priorities.
● Accountability: Takes full ownership of responsibilities and follows through reliably. Adheres to a strong commitment to higher quality and performance.
● Team-Oriented: Collaborates well with global colleagues while working independently when needed.
Education/Experience Requisites
● 3–5 years of relevant experience in sales, account management, or business administration, preferably in the consumer goods or gaming industry.
● Strong communication skills, including fluency in English (spoken and written); additional European languages a plus.
● Demonstrated analytical ability and proficiency with sales data and forecasting.
● Excellent command of Microsoft Office Suite and relevant business software.
● Familiarity with the trading card, tabletop gaming, or collectibles market strongly preferred.
● Ability and willingness to travel both domestically and internationally.
● Excellent communication and interaction skills both written and verbal.
● Self-motivated team player with strong organizational discipline and attention to detail.
About us
Ultra PRO is the leading brand of memorabilia collecting and tabletop gaming accessories, and photo and scrapbooking albums and pages. We have been designing and manufacturing top quality products since 1952 and our brands are recognized for its high-quality standards and design innovations. Over the past decade, we have grown and diversified into a variety of related opportunities. Our Entertainment division publishes and distributes a variety of family-friendly board games and electronic toys, while our TableTopics division offers a broad line of TableTopics Conversation Starter sets to spark great conversations at social gatherings. Our SP Images division distributes collectible trading cards and other memorabilia to retail outlets across the United States. In addition to our headquarters in California, we are supported by our satellite facilities in Ohio, Massachusetts, Japan, and Belgium. For more information, please visit our website: www.ultrapro.com.
Dienstverband: Voltijds
Aanvullende vergoedingen:
- 13e maand
- Jaarlijkse bonus
- Vakantiegeld
Voordelen:
- Bedrijfscomputer
- Bedrijfswagen
- Elektronische maaltijdcheques
Werkschema:
- Dagdienst
Werklocatie: Fysiek
