Company Description
ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life.
Inclusion & Diversity
At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve.
Job Description
As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store.
Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to put the customer first and adapt to their needs, you’ll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality.
You’ll have the opportunity to provide high-level service at every touchpoint—from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful way. You’ll be responsible for preparing and serving high-quality food and beverages, consistently upholding our standards of excellence.
In this role, you’ll also play a key part in promoting the café’s values, culture, and concept, while contributing to the smooth daily operations of the in-store café.
Previous experience in food and beverage or customer service is a plus—but not essential. What matters most is your passion for hospitality, your willingness to learn, and your commitment to creating great guest experiences.
Qualifications
- Customer Focused: willing to engage with customers and provide them with good levels of service
- Adaptable & flexible
- Action-orientated
- Good communication skills: A genuine interest in people and actively listening to their needs and perspectives.
- Open to learn and seek out development opportunities
- A genuine passion for food, beverages, and the ARKET brand, with a strong desire to share that enthusiasm and knowledge with customers.
- Comfortable with working flexible / irregular work patterns.
- Minimum 6 months experience in HoReCa would be ideal.
- English and Dutch language skills.
Additional Information
This is a part-time temporary position with a contract of 18 hours a week. Apply by sending in your CV in English as soon as possible, but no later than the 31.08.2025. Due to data policies, we only accept applications through the career page.
Benefits:
We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
In addition, colleagues based in Antwerp also receive:
• A 25% personal discount on all H&M Group brands
• A 13th-month bonus
• Holiday pay
• A HIP (retirement bonus) program
• The option to purchase meal vouchers
• 70% public transportation coverage
• Benefits at work
• Training
