Job Description Summary
Join BD, one of the largest global medical technology companies, and help advance the world of health™. As an Inside Sales Representative, you'll support customers in finding the best service solutions, focusing on converting, renewing, and upselling service contracts through phone-based interactions. This role offers a chance to develop your sales skills while making a meaningful impact in the healthcare sector.Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Why join us?
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a maker of possible with us!
Our vision for Biosciences at BD
BD Biosciences (BDB) is a leading provider of high-quality flow cytometry and single-cell genomics solutions, scientific research and clinical laboratories. Here, we are leading the way by developing the best technologies that have the ability to look closer at the details of cells and diseases.
About the role
We are looking for an Inside Sales Representative to join our BD Technical Service unit. In this role, you will report to the Services Sales Team Lead North and play a crucial part in helping customers find the best service solutions for their needs. This position provides an excellent opportunity to develop or enhance your sales skills while making a meaningful impact in the healthcare sector. Your primary responsibilities will include converting, renewing, and upselling service contracts through phone-based customer interactions, all within a collaborative and supportive environment.
Main responsibilities will include:
- Act as the main point of contact for customer queries, managing calls and emails efficiently.
- Identify, qualify, and secure service sales opportunities, working within established processes and tools.
- Prepare and negotiate customer proposals, ensuring agreements align with their requirements.
- Manage service contracts by preparing quotations, tender documents, and renewals.
- Collaborate with internal teams to generate time and material quotations for non-contract customers.
- Collect purchase orders and ensure timely invoicing of service contracts to achieve financial objectives.
- Build strong, ongoing relationships with customers and enhance their overall experience.
- Maintain accurate records in tools such as Salesforce, ServiceMax, and other relevant systems.
About you
- Strong communication and interpersonal skills, with an ability to engage effectively with customers.
- Sales experience in any industry is valued; exposure to the healthcare sector is an advantage.
- Ambitious, determined, and proactive in reaching targets.
- Confident working independently and in collaboration with a team.
- Proficiency in MS Office products, with familiarity in Salesforce or ServiceMax being a plus.
- Meticulous and organised, with a commitment to accuracy and punctuality in all tasks.
- Language requirements: English, French & Dutch
Click on apply if this sounds like you!
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
To learn more about BD visit: https://bd.com/careers
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