Technical Product Owner (TPO) - Invoice to Cash (I2C)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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We are searching for the best talent for a Technical Product Owner (TPO) - Invoice to Cash (I2C) to be in Beerse, Belgium.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

New Brunswick, NJ - Requisition Number: R-007070

Beerse, Belgium - Requisition Number: R-008389

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

JNJ Corporate Business Technology (CBT) is recruiting for a TPO to manage Invoice to Cash (I2C) Applications and SAP S/4 Accounts Receivable. Your main responsibility is to lead delivery for the I2C squad where you will be responsible for the vision and priorities of projects and enhancements and all associated feature/function/capabilities delivered in support of our SAP S/4 Program and existing ECC platforms. The role requires close collaboration with key stakeholders across all levels of the JNJ organization in the planning, implementation, deployment of programs and projects.

This position is responsible for the Technology strategy development for Invoice to Cash / Accounts Receivable processes. The role provides oversight and direction for multiple initiatives, driving global strategy development as well as the planning, execution/implementation and operational aspects of all areas supporting a wide variety of business and Technology initiatives. The position requires a deep understanding of Accounts Receivable policies, procedures, regulation requirements, Technology platforms / capabilities and operational support. The key focus is on delivering strategic and innovative solutions to the business while ensuring operational excellence.

The candidate will be required to provide subject matter expertise working directly with business partners, contractors, and other J&J departments.

KEY RESPONSIBILITIES OF THIS ROLE INCLUDE:

Strategy

• Sets a clear vision for the product and is responsible for multi-generation product strategy
• Maximizes ROI by identifying and prioritizing the product features by business value 
• Define, ensure alignment and execute global strategies and solutions; partner with the business to identify opportunities for using technology as an enabler to improve, automate, simplify business processes and optimize total cost of ownership. Continuously manage business partner expectations.

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Business Technology Interface

• Understand the business's needs and priorities from the product
• Negotiate with the business to see what items (story points) are built and which are backlogged based on capacity
• Accountable for the development work getting done correctly
• Participate in the business planning activities by identifying future business demand and ensuring appropriate funding is in the business plan.
• Drive business process improvement initiatives and champion the change management efforts of Technology initiatives within the business partner community

Business Requirements Analysis

• Partner with the business to understand and define business drivers and requirements of the initiated program(s)/project(s). Ensure design gap analysis and prototyping, test script authoring and execution, and deployment activities as needed.
• Understands development estimates and how levels of effort impact the priority of requirements

Program oversight

• Tracks progress of all I2C system development in the context of the larger I2C project portfolio.
• Prepare and deliver regular updates and communications (verbal and written) to the Business and Technology Leadership teams, and extended business partners.
• Has a combination of global and regional accountability depending on product line scope.
• Ensure Service Level Agreements are established and meet expectations of the business partners.

Team Development

• Lead projects of medium to large complexity, and act as Liaison between the various Technology organizations to ensure successful delivery of initiatives to the business partners.
• Provide coaching/guidance to peers, junior team members, co-ops and/or consultants.
• Consistently demonstrate knowledge seeking and sharing behaviors across Technology organizational boundaries in the performance of daily work and encourage junior associates to do the same.
• Apply principles, concepts, and practices of the J&J Leadership Imperatives.

Vendor Management

• Interact with suppliers and vendors to evaluate software, hardware, or services and make recommendations. Partnering with Vendors to ensure compliance with J&J standards, policies and procedures
• Ensure that J&J information assets are appropriately identified and valued and are protected by complying with and enforcing all local and worldwide security policies.

Ensure that security is considered and emphasized in all Technology plans and actions

Qualifications

• Bachelor’s Degree or Equivalent Degree
• 6 years+ of experience with implementation and maintenance of SAP Finance & Controlling modules with a focus in FSCM / Accounts Receivable
• Experience with SAP S/4 Receivables Management – Credit, Collections, Disputes Management
• Experience with a S/4 HANA implementation for Finance.
• 2+ years of people management experience.
• Experience in managing matrix-based project teams including internal resources and contractors.
• Experience in managing complex global projects, processes and systems.
• Experience with I2C SaaS Applications (High Radius, Serrala, Celonis, D&B)
• Integration expert for the entire Order-2-Cash business process covering: Creation and maintenance of customer master records, Customer transaction processing (including invoices, credits, and payments) integrated with SD, MM modules.
• Business case/value case management experience.
• Hands-on disciplined project management skills.
• Experience with software validation in regulated environments.
• Working knowledge of core application development principles and SDLC methodology.
• Demonstrated ability to lead a team and manage work in accordance with full system lifecycle (SDLC) from concept to production deployment.
• Hands-on experience supporting an application portfolio (post-launch).
• Proficiency in explaining technologies effectively to customers, communicating technical concepts in non-technical terms.
• Experience in agile / agile scrum methodology.
• Experience with agile delivery tools such as Jira and Confluence.
• Hands on understanding of Design Principles (User Interface and Business Process Mapping).
• Ability to operate independently and interface with senior business leaders.
• Ability to communicate at all levels with clarity and precision, both written and verbal.
• Self-starter with strong teamwork abilities and customer service skills.
• Extreme focus, attention to detail and delivering high-quality solutions
• Strong background and experience in virtualization, network and other technologies.

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