Senior Insight Manager (Quantitative)

Department: Client Teams

Employment Type: Permanent - Full Time

Location: Ghent

Reporting To: Stijn Poffe

Description

Responsibilities

• You are considered a project management specialist.
• You actively manage complex projects (e.g., multinational, multi methodology, etc.) with light direction from seniors. 
• You serve as a point of escalation for junior consultants. 
• You share expertise with others and can delegate to junior colleagues.

• You interpret the information needs of the client on a range of different projects, translating this into overall project design and the right Solutions to use.
• You act as an independent researcher (content manager) who can design all types of activities to a high standard 
• You share expertise with others and can delegate to junior colleagues.
• For more complex activities, you play a more active role in supporting the team and seniors.

• You act as an independent researcher (content manager) who adds value through commercially smart and impactful conclusions and recommendations, with light direction from seniors.
• You deliver high quality outputs consistently, that receive positive client and internal feedback.
• You share expertise with the junior consultants.
• You know your way around SPSS, Square Surveys and other Human8 QT tools.

• You regularly and confidently give impactful presentations to clients, with light support from seniors for the most strategic projects.
• You receive positive feedback from colleagues and clients alike.
• You are expected to contribute to the design of high impact client workshops / brainstorms and actively participates in delivery.

• You have a thorough understanding of the bigger part of the Solutions within our portfolio (beyond Primary research) and can work with it.       
• You are known for having built great client relationships and pass on expertise to junior consultants.
• You are confident in different client settings.
• You know the emotional levers that the clients have and can pull them.
• Your focus is on existing clients, getting involved in account planning, assisting review meetings and client outreach to new DMUs.

• You actively work on professional profiling and commercial skill set, connecting better with different clients.
• You show a broad knowledge and understanding of the full portfolio and can independently interact with clients about it.
• You actively look to develop the business we have with a client, by making new contacts at the client side.
• You can independently design proposals for simple projects and support seniors for the more complex proposals (e.g., programmes, structural, etc.).
• You assist with competitive client pitches.
• You actively share, follow-up and activate sales content, in line with the team commercial strategy and actions.

• You support the development of junior consultants through on-the-job coaching.
• You share your experiences and best practice tips (e.g. how they can manage their time / projects).

Qualifications

• We welcome applicants from diverse backgrounds and encourage all qualified candidates to apply. Preference may be given to those with a bachelor’s degree in a relevant field (e.g., psychology, social sciences, public policy, business, or related disciplines). 
• Ideal candidates will also possess strong quantitative skills and approximately 4–7 years of relevant professional experience.