Amplifon is the global leader in the hearing care retail industry. Since 1950 we’ve been changing the lives of millions of customers all around the world. And though we are a global company that’s constantly growing, we have a start-up approach and strive for innovation every day. We take pride in setting the standard for our industry and constantly challenge and improve the customer and employee experience.
With more than 120 hearing centers and service points in Belgium. you will inevitably find an Amplifon hearing center near you. Our purpose is to empower people to rediscover all the emotions of sound. Our audiologists improve the lives of many people on a daily basis, and our Head Office employees all work together to apply our high performing organization processes and deliver operational excellence. Also want to make a big impact on a daily base? Join Amplifon and be a part of this ambitious journey.
The Retail Facility & Store Projects Senior Specialist is responsible for the operational, maintenance and strategic management of the company’s retail spaces. The role oversees the end-to-end (E2E) management of Amplifon stores openings, from location scouting to construction activities, ensuring adherence to project budgets, assigned timelines, and company quality standards. The selected candidate will also be in charge for stores maintenance and tickets handling assuring excellent operation of existing stores. In addition, the role serves as the company’s Prevention Advisor.
Key Responsibilities:
Construction
- Plan and organize construction activities, defining timelines, resources, and budgets managing.
- Coordinate all internal and external stakeholders (e.g. architects, construction suppliers, technicians, etc.) involved in store construction or relocation.
- Monitor work progress and resolve any technical or organizational issues to ensure store opening dates are met.
- Control construction site costs and propose corrective actions to maintain budget compliance.
- Manage and archive technical and administrative project documentation.
Maintenance
- Coordinate routine and extraordinary store maintenance (systems, furniture, consumables, etc.), monitoring and managing the dedicated budget.
- Oversee the ticketing platform for store requests and coordinate interventions in case of emergencies (electrical, plumbing, connectivity failures, etc.).
Real Estate
- Personally conduct site inspections and assessments to identify new store locations or, alternatively, coordinate and supervise agents tasked with scouting new sites, ensuring alignment with business directives.
- Oversees store lease negotiations, managed by specific supplier, with landlords or their representatives, securing favorable conditions consistent with company strategies and assigned budgets.
- Monitor and ensure compliance with contractual obligations in daily operations (rent and ancillary costs, including periodic adjustments).
- Periodically track contract deadlines, proactively managing renewals, revisions, or necessary actions.
- Ensure proper filing and updating of all contractual documentation.
Prevention Advisor
- Ensure compliance with workplace health and safety regulations by identifying and mitigating risks in retail environments and construction sites.
- Provide training and raise awareness among staff on safety protocols and prevention procedures.
- Participate in the CPPT (Committee for Prevention and Protection at Work), actively contributing to discussions and initiatives related to occupational health and safety.
Skills required:
- Previous experience in similar roles, within a multi-site retail environment.
- Strong skills in project, budget, and vendor management.
- Excellent organizational and problem-solving abilities.
- Ability to work in a team and coordinate resources effectively.
- Good knowledge of technical aspects related to electrical, plumbing, and IT infrastructure systems.
- Familiarity with key project management and ticketing tools.
- Strong communication and interpersonal skills.
- Proficiency in Flemish, English, and French.
- Certified as a Level 2 Prevention Advisor.Top of Form
What we offer:
Amplifon is recognized as a Top Employer, always transforming to anticipate the needs of the market and offering a Winning Culture where everyone can leave a mark. With us, you will find:
- A truly international company with flat hierarchies, where you can collaborate with colleagues from different countries
- A performance-promoting, dynamic corporate culture where personal contribution is paramount
- Participation in a dynamic and highly motivated team with regular team events as well as close collaboration with colleagues from our parent company in Italy
- Individual career planning and customized training and development opportunities including a comprehensive induction program and a versatile e-learning offer as well as interesting development opportunities (national and international)
- An attractive remuneration package as well as additional benefits including Flex Income Plan and a company car