Job Purpose and Main Activities
The purpose of my role is to manage ICT projects and activities of low to medium complexity, within predefined deadlines and budgets, with no or minimal formal project management deliverables for the client (or at most in a light form). This requires a strong administrative focus, and I will work closely with clients and internal teams to ensure projects are delivered on time and on budget.
My core responsibilities include the following:
- The completion of all administrative tasks concerning the follow-up of ICT projects after the sales phase.
- Monitoring of the execution of the project, from the preparation of the schedule to the requested service (or product, or infrastructure and lines).
- Maintain collaboration with other teams to follow-up the evolution of the work to be done.
This involves the following core tasks:
- Project planning and management
- Prepare the project plan, including milestones, deadlines and resources.
- Monitor project progress and manage any deviations.
- Define project tasks and resource allocation.
- Coordinate activities and assign tasks to team members.
- Stakeholder management
- Be the first point of contact for corporate clients throughout the project and ensure effective communication.
- Build and maintain strong relationships with clients and internal stakeholders.
- Budget management
- Monitor project budget and control costs.
- Identify risks and proactively seek solutions.
Behaviour and Attitude
My attitude and behaviour contribute to the satisfaction of our internal and external customers.
- I am good at planning and meet commitments.
- I am diplomatic in contact with customers and internal employees.
- I am customer-oriented and ensure a good follow-up until the end of the project.
- I am results-oriented and ensure smooth execution of the project.
- I am structured and precise.
- I am a team player and actively build relationships with colleagues from all departments involved. Departments and colleagues can always count on me to help them move the project forward.
- I act pro-actively and anticipate potential problems, take initiative and suggest improvements.
My key competencies include the following:
- Critical thinking and problem-solving skills
- Planning and organising
- Decision-making
- Effective communication skills
- Teamwork
- Adaptability
- Stress tolerance
My language skills include high proficiency in at least one of Dutch and French (with a preference for native speaker), and a good level of proficiency in English. Proficiency in both Dutch and French is a plus.