Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.
Learn about the Danaher Business System which makes everything possible.
The Application Support Specialist is responsible for providing high quality technical support and expert advice to our customers across both pre- and post-sales situations. This role is focused on ensuring customer success in the areas of Proteomics and large molecule applications. In this role you will continually increase your knowledge and expertise by accessing and promoting cutting edge technology. You will help customers develop methods and applications, both routine and groundbreaking, attend technical and scientific conferences, interact with key opinion leaders and become an active member of the Sciex Application Network.
This position reports to the Senior Support Manager for Southern Europe & Benelux and is part of the EMEAI Support Organization and will be working remotely from Belgium.
In this role, you will have the opportunity to:
- Provide the technical skills and expertise in presales situations. Collaborate closely with the Sales Team to research, develop and demonstrate applications to showcase Sciex’s product portfolio addressing prospective customers’ needs. This includes face to face demos, remote presentations or presales visits at customer sites.
- Contribute to the ongoing success of the innovative ZenoTOF and 7500 mass spectrometry platforms.
- Develop and update applications to stay ahead of market trends and advances across a variety of different areas from sample preparation through to data handling and processing.
- Keep up to date with and contribute to innovations within the scientific community, communicate internally to aid future product developments.
- Leverage expertise to generate and communicate marketing material such as technical & application notes, posters and conference presentations.
- Aid customers in their method development and troubleshooting, this could be onsite or remote.
- Deliver successful customer training inhouse, onsite or remotely.
- Work with Service and wider Support network to ensure customer problems are tracked and quickly resolved.
- Potential and expectation to travel across the European region to drive customer engagement, provide onsite support, training, troubleshooting and technical expertise.
The essential requirements of the job include:
- Degree/PhD in chemistry, life sciences or equivalent experience.
- Proven track record in analytical chemistry: chromatographic and mass spectrometry method development and troubleshooting, ideally focused on Proteomics life sciences and large molecule applications.
- Extensive hands-on experience of LC-MS/MS use, method development and troubleshooting.
- Organizational skills – must be able to manage workload to work independently prioritise as needed and contribute to wider team goals.
- Excellent communication and presentation skills.
- Ability to travel 50% of the time, mostly within the EMEA region.
- Must have a valid driver’s license with an acceptable driving record
It would be a plus if you also possess previous experience in:
- ECHO MS
SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
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At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
Fluent in Flemish or Dutch, good verbal and written English are mandatory
French would be a plus
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.