Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – 2025-0300
Role Duties and Responsibilities
- Track open tickets.
- Coordinate with stakeholders and technical Subject Matter Experts (SMEs) to gather data insights.
- Register data in the database, adhering to data format conventions.
- Identify data integrity issues and gaps; create tickets for tracking and remediation.
- Assign tickets to relevant Subject Matter Experts (SMEs).
Essential Skills, Experience and Certifications
Technical Qualifications:
- At least 2 years’ experience in a corporate environment managing data or as an assistant.
- Experience with project management (bonus).
- Experience with ticketing systems, specifically BMC Remedy (bonus).
- Proven ability to communicate effectively, both orally and in writing, with strong briefing skills.
- Strong and open communication skills.
- Entrepreneurial mindset with strong networking abilities.
- Autonomous, results-oriented problem-solver.
Professional Qualifications:
- Excellent communication skills for effective interaction with users, team members, and stakeholders.
- Demonstrated ability and self-motivation to work independently, as well as collaboratively within a team.
- Demonstrated problem-solving abilities and a keen sense for problem identification and resolution.
- Ability to work independently with minimal supervision.
- Knowledge of NATO responsibilities and organization.
Language proficiency
- Excellent spoken and written English communication and presentation skills, demonstrated by recent experience (within the past 5 years).
Working Location
- Braine-l'Alleud, Belgium
Working Policy
- On-site
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.