Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – C003561/2
Role Duties and Responsibilities
- Act as the engineer delivering Online Vulnerability Assessment (OVA) service for NATO CIS.
- Manage cyber tools used by OVA teams (further referred as cyber tools).
- Be responsible for ensuring the availability and performance requirements of the cyber tools to meet agreed customers Service Level Targets.
- Install, deploy, update, monitor, maintain, configure, troubleshoot and keep in operational conditions the cyber tools.
- Escalate to the vendor any issues that cannot be fixed by the OVA Tool Managers.
- Troubleshoot identified issues within the cyber tools; liaise with other stakeholders and co-ordinate resolution of those issues.
- Carry out all Service Management activities for the cyber tools, including assisting in Service Design workshops, Service Transition activities and ensuring full Service Operations activities (Service Requests, Change Requests, Problem Records, Incident Reports, Root Cause Analysis, etc.) are effectively executed.
- Follow ITIL software life cycle management (such as release, testing, distribution and maintenance) of the tools.
- Liaise with service delivery manager and end-users to ensure the tools sufficiently support the respective services.
- Proactively propose system and service improvements to provide effective and efficient service operations.
- Act as the subject matter expert of Cyber tools - provide advice and technical assistance to other stakeholders, maintain technical expertise, awareness of new technologies and developments and contribute to any projects related to the tools and associated cyber services.
- Follow, establish, and improve procedures that support management of the tools.
- Develop and maintain documentation guidelines, standard operating procedures, system and service design documents and other relevant documentation.
- Coordinate with other stakeholders in support of related services; communicate with other NATO entities as well as industry partners.
- Produce documentation, reports; organise and deliver presentations and briefings for various audience (technical and non-technical) up to NATO executive level.
- Stay current with emerging security threats and technologies.
Essential Skills, Experience and Certifications
- 3+ years of experience in IT security, with a focus on System Administration, Security Tools Management in large organisations.
- Strong understanding of security best practices and experience with Tenable products especially with Tenable Security Center.
- IP switching and routing in a wired and wireless environment.
- Virtual Infrastructure management based on VMWare technologies.
- Systems administration, ideally both with Windows and Linux.
- Good engineering skills including programming and/or scripting knowledge (python, shell scripting, PowerShell).
- Demonstrable experience of analysing and interpreting system, security and application logs in order to diagnose faults and spot abnormal behaviours.
- Comprehensive understanding of principles of Computer and Communication Security, networking, and vulnerabilities of modern operating systems and applications acquired through a blend of academic or professional training coupled with practical professional experience.
- Strong analytical and problem-solving skills.
- Excellent communication abilities, both written and verbal, with the ability to clearly and successfully articulate complex issues to a variety of audiences and teams.
- Experience with threat intelligence, incident response and remediation a plus.
- Knowledge of python (pyTenable) and PowerShell. Experience working with Tenable.SC and Nessus Manager APIs is a plus.
- Knowledge of NATO organization and its IT infrastructure is a plus.
- Experience with Service Management, monitoring and reporting tools, ideally Solarwinds is a plus.
- ITIL Service Management certifications is a plus.
- Experience with system instrumentation solutions such as Ansible is a plus.
- Certifications such as CISSP, CISM, or CISA is a plus.
- Previous experience working for Cyber Security related organisations (CERTs, security offices) is a plus.
- Previous experience working in an international environment comprising both military and civilian elements is a plus.
Education
- Bachelor's degree in Computer Science, Information Technology, or related field Or equivalent experience.
Working Location
- Mons, Belgium
Working Policy
- On-site
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Cosmic Top Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.