Brussels, Belgium
Are you ready to take your IT expertise to the next level in a high-responsibility environment? We’re seeking a dedicated IT Control Operator to join a mission-critical team supporting complex infrastructure and applications. This role is vital to ensure 24/7 system continuity, issue resolution, and infrastructure reliability.
Responsibilities:
- Act as a 2nd line support for technical issues impacting internal and external users.
- Execute and monitor technical operations, maintenance, and testing procedures.
- Log, document, and escalate issues while contributing to the continuous improvement of processes.
- Stay updated on new technologies and apply your knowledge to enhance operations.
- Provide user support, and when needed, escalate issues to 3rd line experts.
- Escort and oversee external technicians during on-site interventions.
- Contribute to infrastructure reliability, monitoring, and documentation.
Required Expertise:
We’re looking for a profile with broad IT operational knowledge across the following areas:
- Operating Systems: Windows Server/Workstation (O365, Azure basics), Linux, Solaris
- Virtualization & Cloud: VMware, VCS
- Networks/Security: Cisco, Palo Alto, F5, Firewall, BigIP
- Storage Systems: IBM Storwize, IBM Flash, Brocade DCX SAN, IBM SVC
- Backup Solutions: Veritas NetBackup, Oracle SL3000, T10K/LTO8
- Batch Scheduling: CA Autosys (WLM Console)
- Monitoring Tools: Nagios, MonitorNow, JAWS, Icinga, CA Spectrum/SOI
- IT Processes: ITIL fundamentals, task/incident management (e.g. ServiceNow)
Soft Skills:
- Proactive team player, with strong collaboration and learning mindset.
- Accurate in task execution and responsive to priorities.
- Able to critically assess and solve technical issues in a structured and regulated environment.
Language Requirements:
- French or Dutch: Active knowledge in at least one; passive in the second.
- English: Fluent in reading, understanding, and writing technical documentation.
Ideal Candidate:
- Proven experience in large-scale IT environments.
- Comfortable with regulated settings and operational discipline.
- Flexible and adaptable to evolving systems and tools.
Think you're a fit? If you're interested in this opportunity and meet the requirements, please send us your updated CV. We'd love to hear from you!
Opportunities are numerous. From bare applications development to of IT infrastructures management including conception, architecture and requirements analysis.
Although open to technologies used by our customers, ABAKUS IT-SOLUTIONS seeks mainly but not only consultants mastering: Windows and Linux Servers, networks, developments (JAVA, SAP, .NET,…) as well as highly specialized experts for example in cybersecurity or in Content Management System (CMS) (SharePoint, Drupal, WebLogic…).
In terms of non-technical competencies, ABAKUS IT-SOLUTIONS hires dynamic persons, open to the world, interested by innovation and having a keen sense of client relationship.
A very good command of English is essential, the capacity to speak French, German or Dutch is an asset.
Even though most of our positions require at least 3 years of experience, some are open to new starters.