Your Tasks
As a working student - consumer relations NIVEA , you will closely collaborate with both the Belgian and Dutch Marketing & Customer Marketing teams to answer consumer inquiries as effectively as possible. Your responsibilities will support the execution of our brand strategy within the communication pillar of the Belgian & Dutch markets. This includes:
- Responding to consumer inquiries in writing and finding suitable solutions.
- Answering phone calls regarding product-related questions and providing appropriate advice on product usage.
- Keeping our product assortment up to date in the Consumer Relations system.
- Maintaining contact and coordinating cases with the Call Center, which handles French-speaking customer interactions in Belgium.
- Supporting the Marketing team with ad hoc tasks.
- Actively participating in meetings and activities.
Your Profile
What it takes to join us?
- Available for 8 hours per week for approximately 6 months (working days to be determined in consultation).
- Fluent in both Dutch and English.
- Entrepreneurial and results-driven.
- Strong problem-solving skills.
- Skilled in planning, managing timelines, and meeting deadlines.
- Proactive with a positive, "can-do" attitude.
WHAT WE OFFER
A great place to work!
- A competitive monthly compensation.
- A laptop for business use.
- A modern office in Brussels or Amsterdam Zuid-Oost, with the option to work from home.
- A flexible workspace, interactive meeting rooms, a brainstorming project room and free fruit & snacks.
- A dynamic and enthusiastic team with extensive knowledge and experience, where you will be fully integrated. Plenty of growth opportunities—this experience could be your stepping stone to a successful career!
At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.
Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Additional information
We know that feeling good starts on the inside. That means making people happy, from our consumers to you. Together, we work the magic that turns complex science into easy-to-use products: but look beyond the formulas and you’ll find a great place to work, combining care, collaboration and pure performance to create brands that are trusted by millions. You will also have the possibility to work up to maximum 2 days per week from home.
We care for your uniqueness. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and will not be discriminated against on the basis of disability.
