Job Description
At Commuty, we help companies improve how their employees commute and park — tackling one of today’s real-world problems: mobility. Our platform is used by top players like the European Commission, AG Insurance, and Engie, and we’re growing fast.
To keep things smooth for our customers, we’re looking for a Technical Support & Integration Engineer who’s ready to own customer onboarding and handle complex support cases with confidence and a smile.
🛠️ What you’ll do
- Lead technical onboarding projects for new B2B customers
- Configure SSO, access control systems, and integrations
- Act as project manager with both internal and client teams
- Translate customer needs into actionable technical steps
- Provide technical support after go-live
- Handle data imports/exports, backups, and migrations using scripts
- Troubleshoot issues, read logs, work with APIs
- Work with devs to escalate and resolve bugs
- Keep documentation clear and helpful
- Proactively improve support and onboarding processes
- Spot and fix recurring issues
- Help improve internal tools and client experience
🧰 What you’ll work with
- Tech stack: Ruby on Rails, Angular, Java (Quarkus), Ionic
- Infra: Docker, Kubernetes, AWS
- Tools: Postman, Slack, GitLab, ...
- You don’t need to code full-time, but you should feel at home editing scripts, handling JSON, and making API calls.
🙌 What we offer
- A salary package in line with your experience and skills
- Normal working hours — rest matters more than Red Bull
- Real autonomy and trust — your voice matters here
- A startup tackling a real-world, impactful challenge
- Flexibility: choose between employee or freelance
- Hybrid working: 1-2 days on-site
🎯 Who we’re looking for
You're tech-savvy, great with people, and speak English, French, and Dutch. Maybe you’re a support engineer, a junior dev who enjoys working directly with clients, or a tech consultant ready for more product ownership.
If you've ever said: “Yes, I can help you connect to our API”, and meant it — this one's for you.
✊ Interested? Apply !
If your application is selected we will get in touch to organize:
- Screening call of 30min
- Case
- In-person case review interview of 1hr
- Fit interview with our co-founders of 1 hour
