Who we are ?
Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world, the 2nd largest private French pharmaceutical group and the market leader in France for products sold over the counter in pharmacies.
Its portfolio includes several medical franchises and international brands including Pierre Fabre Oncologie, Pierre Fabre Dermatologie, Eau Thermale Avène, Klorane, Ducray, René Furterer, A-Derma, Naturactive, Pierre Fabre Oral Care.
Established in the Occitanie region since its creation, and manufacturing over 95% of its products in France, the Group employs some 10,000 people worldwide. Its products are distributed in about 130 countries. 86% of the Pierre Fabre Group is held by the Pierre Fabre Foundation, a government-recognized public-interest foundation, while a smaller share is owned by its employees via an employee stock ownership plan.
In 2019, Ecocert Environment assessed the Group’s corporate social and environmental responsibility approach in accordance with the ISO 26000 sustainable development standard and awarded it the “Excellence” level.
Pierre Fabre is recognized as one of the "World's Best Employers 2021" by Forbes. Our group is ranked in the Top 3 in the cosmetics industry and in the Top 10 in the pharmaceutical industry worldwide.
Your mission
Member of the Business Unit Operations, Commercial Supply Chain, supporting our two Franchises (Medical Care / Dermo-Cosmetics & Personal Care) on the Benelux Territories, the Key Account Supply Chain Specialist contributes to an effective supply chain management from collaborative planning to replenishment, with a focus on Key Accounts.
Based in our Brussels office, you’ll work with our key clients to strengthen customer centricity and improve collaboration. Reporting to the Supply Chain Manager, you’ll be at the heart of creating win-win solutions, optimizing processes, and driving customer satisfaction.
Main responsibilities
- Customer Collaboration: Build strong relationships with key clients, sharing insights to ensure top-tier service while optimizing stocks and costs across the supply chain;
- Strategic Planning: Develop Supply Chain Joint Business Plans and roadmaps with clients, ensuring alignment on goals and creating sustainable distribution models;
- Performance Optimization: Monitor supply chain performance, analyze shortages (including on-shelf), and propose actionable solutions to improve efficiency and reduce risks;
- Cross-Functional Coordination: Work closely with internal teams (warehouse, transportation, supply chain, and commercial) to ensure seamless operations and alignment;
- Innovation & Improvement: Initiate innovative approaches to supply chain management, identify new services to enhance customer satisfaction, and optimize cost indicators;
- Improve customer service through improved forecasting accuracy and reduce cost to serve and inventory costs;
- Contribute to ad hoc local or corporate projects related to CPFR and / or Commercial Supply Chain improvement.
Who you are ?
- University Degree (Supply Chain Management / Business Management / Economics);
- Preferably 3 years of experience in logistics, customer care or supply chain (knowledge of CPFR is a plus);
- Fluency in Dutch, French and English (written and spoken);
- Excellent communication and negotiation skills to build trust and drive results;
- Consumer-oriented, open-minded, and able to promote innovative ideas;
- Strong analytical skills and advanced proficiency in Excel;
- Technical knowledge: MS Office (advanced in Excel). Knowledge of an ERP (preferably Dynamics AX and / or SAP) and DRP (FuturMaster).
We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.
