Set high above the city skyline, The Hotel Brussels is a contemporary landmark of luxury, welcoming guests with 422 elegantly designed rooms and suites. As a leading destination for meetings and events in the capital of Europe, we blend modern sophistication with personalized service, offering spaces that inspire and experiences that resonate.
Nestled in the heart of Europe’s capital, we have the reputation as one of Brussels’ most sought-after venue for MICE (Meetings, Incentives, Conferences, Events) besides that we proudly serve as a trusted partner to government delegations, institutions seeking an elevated experience.
Your Mission
As a meeting planner, you will serve as a trusted point of contact for event organizers, guiding every request from the initial inquiry to the final handover to our Banqueting Team. With attention to detail and a natural sense of hospitality, you will ensure that each meeting or event is executed seamlessly and with personal care.
You will be expected to handle a variety of inquiries—from diplomatic and corporate to, on occasion, high-end leisure events—bringing poise, adaptability, and professionalism to every interaction. In addition, you’ll support proactive sales initiatives tied to specific missions and collaborate closely with the Sales team to identify opportunities and nurture long-term partnerships.
Key Responsibilities
Meeting & Event Coordination
- Manage the full lifecycle of events: from tailored proposals, site inspections, and contracting to internal operational handover and invoicing
- Maintain clear and timely communication with Banqueting, Kitchen, Rooms Division, and Finance
- Prepare detailed function sheets and lead internal event briefings
Proactive Sales Missions
- Support targeted commercial outreach efforts in collaboration with our sales team
- Identify potential repeat business or new opportunities through thoughtful follow-up
- Maintain up-to-date records in CRM and PMS (Property Management Systems), ensuring accuracy across all stages
Flexibility & Working Style
While this role follows a predominantly weekday schedule, flexibility is essential. You may be occasionally required to support events, site visits, or client moments during evenings or weekends, in alignment with guest needs and peak event activity.
Your Profile
- A natural communicator with a refined and diplomatic presence
- Fluent in English and French; Dutch is a welcome asset
- Previous experience in hospitality, meetings, events focused service (2+ years minimum)
- Exceptional organisational skills and attention to detail
- Emotionally intelligent, culturally aware, and comfortable with responsibility
- Demonstrates resilience under stress and remains solution-focused during last-minute changes
- Quick to adapt communication and organizational styles to suit different cultural expectations
What to expect when working at The Hotel. Brussels?
- Dynamic and Collaborative Team: Join a dynamic and collaborative team that encourages the exchange of ideas and creativity.
- Continuous Training: Access ongoing training opportunities, professional growth, and skill development.
- Perks & benefits: Enjoy a competitive salary between 42 000€ - 48.000€ annual gross salary depending on your level of seniority and additional benefits such as the CCT90 (collective bonus), group insurance, meal vouchers, eco-vouchers, etc.
- Well-being Initiatives: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.
- Career Advancement: Grow within the company with opportunities for career advancement and development.
- Discounts on Products/Services : Did you know that The Hotel. Brussels is part of the Pandox investment group? We own and operate five other hotels in Belgium:
- Crowne Plaza Antwerpen
- DoubleTree by Hilton
- Hilton Brussels Grand Place
- Holiday Inn Brussels Airport
- Indigo Brussels City
Employee Discounts: Enjoy attractive discounts on rooms and restaurants at our various establishments.
- Corporate Social Responsibility: Contribute to company projects or initiatives focused on social and environmental responsibility.
- Recognition and Rewards: Be acknowledged and rewarded for your contributions through our recognition and rewards programs.
What are the steps in the recruitment process?
If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV.
We have a corporate culture that promotes diversity, inclusion, and equal opportunities. If you need accommodations during the hiring process, please let us know.
We look forward to welcoming you to The Hotel. Brussels!
