Is Blu for you?
Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! Here at the Radisson Blu Hotel, Antwerp City Centre, we’re looking for first class people just like you!
At Radisson Blu Hotel, Antwerp City Centre, we stand out together as one team and make memorable moments for our guests.
Our Meeting & Events Co-ordinator needs to motivate through a passion for success and driving empowerment.
Building loyal relationships with clients and guests, sophistication and style is what we are looking for.
Communication & Negotiation Skills:
Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! Here at the Radisson Blu Hotel, Antwerp City Centre, we’re looking for first class people just like you!
At Radisson Blu Hotel, Antwerp City Centre, we stand out together as one team and make memorable moments for our guests.
Our Meeting & Events Co-ordinator needs to motivate through a passion for success and driving empowerment.
Building loyal relationships with clients and guests, sophistication and style is what we are looking for.
Communication & Negotiation Skills:
- Ensure all offers & contracts sent by the team are according to the RHG brand and hotel standards with correct information and spelling
- Ensure all due deposits are paid on time
- Ensure activities for follow up on groups and m&e business are done on a daily basis
- Ensure follow up is done on returning groups and m&e business
- Support in facilitating FAM trips for especially MICE organizers
- Ensure commercial follow up before, during and after the event
- Interact actively with existing, potential and new clients inside the hotel (site visits)
- Being a real host and point of contact in the hotel for groups & meetings
- Ensure all customer specifications for events and groups are communicated to all involved departments
Planning & Organizing:
- Attend credit meetings & follow up on outstanding payments
- Assist in preparation of budgets and forecasts and execute action plans to increase revenue for groups & meetings
- Ensure all input of business blocks, revenue and activities in SAP reservation system is correct
- Guarantee quality and service to all meeting/hotel guests
- Support to the operational departments during larger events
- Achieve profit goals by ensuring that negotiated groups, conference and banqueting rates are in line with hotel profit objectives
- Approve PM charges
- Keep effective internal communication to ensure optimum team work and productivity
Innovation/Initiative:
- Ensure offers are always up to date and meet and exceed customer expectations
- Is pro-active to incorporate trends and new evolutions in the M&E product of the hotel together with the Director of Sales and the Meetings & Events team
- Ensure all hotel staff is aware of M&E standards where appropriate
- Ensure all events and groups request calls are done according to the RHG brand standards
- Be Manager on Duty
Requirements:
- Strong communication skills and fluent in Dutch, English and French – written and spoken
- Excellent administrative organization
- Strong organizational skills
- Profound knowledge of Word and Excel, knowledge of hotel reservation system is a plus
- Guest friendliness
- Assertiveness to deal with a variety of situations and clients
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