Air Liquide Medical Ltd. NV and Air Liquide Healthcare Netherlands provide healthcare professionals and patients with solutions that contribute to our mission of protecting vulnerable lives. We are constantly inventing and developing solutions for healthcare facilities. In the Hospital Care (Belux) business, our employees serve more than 7,500 hospitals and clinics every day, supplying them with oxygen and other medical gases. In the Homecare business (Belux), our employees take care of the respiratory treatment at home of, among others, more than 40,000 patients.
How will you CONTRIBUTE and GROW?
Within Air Liquide Healthcare Benelux based in Evere and reporting to the Digital Project Manager in the Operational Excellence team, you will be responsible for the CHANGE MANAGEMENT topics for a minimum duration of 4 months
Training on the use of our 4U portal (primarily used for placing orders, consulting invoices, and delivery notes). You will assist customers over the phone in creating their account, placing their first order, and becoming familiar with the portal.
Development of the Equipment section of the 4U portal in partnership with the Procurement department. This involves expanding the range of available products, creating technical data sheets, and supporting the CSC Coordinator in responding to customer inquiries.
Assistance and support of the Customer Service Centre with the creation of customers in the ERP system SAP. Supporting the team via our telephone service. Setting up and implementing a data cleaning methodology and ensuring follow-up.
These missions will be accompanied by regular reporting to your manager.
Are you a MATCH?
Are you seeking a position that combines digital, communication, and marketing? This internship is perfect for you!
You have proficiency in various computer tools, including Google Drive, Google Docs, Google Sheets, Google Slides, Google Forms, etc.
You are fluent in French, English, and Dutch (Mandatory).
You are dynamic, motivated, and enjoy speaking with clients over the phone.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
