Company Description
Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development.
The world is how we shape it. Let’s shape it together.
Job Description
The CyberArk Support Engineer role is crucial for managing and maintaining the organization's privileged access management system. While deep technical expertise isn't essential, strong communication skills, a structured approach, and some familiarity with CyberArk are highly valued. The role involves managing user accounts, troubleshooting issues, and coordinating changes with other teams. There is also potential for future involvement in onboarding Windows and Linux systems to CyberArk. The priority is on finding a candidate who can effectively communicate and follow procedures to ensure the stability and security of the system.
Key Responsibilities:
- Manage and configure the front end of CyberArk.
- Add and manage accounts within the system.
- Troubleshoot account issues and assist users.
- Communicate effectively with relevant teams to implement changes and resolve problems.
- Onboard as many accounts as possible into a rotating mode (automatic password changes).
Qualifications
Essential Skills & Knowledge:
- Required:
- Strong communication and organizational skills.
- Detail-oriented and structured approach.
- Basic understanding of CyberArk.
- Preferred:
- Some experience with CyberArk (knowing how it looks and works).
- General technical background related to PAM tools.
- Knowledge of Linux systems (beneficial but not a must-have).
Key Challenges:
- Ensuring changes are communicated and coordinated with relevant teams to avoid service disruptions (e.g., database restorations).
- Maintaining 100% uptime of the CyberArk system.
Additional Information
Do you picture yourself in a fast-growing, vibrant team at the cutting edge of software implementation? Does working with international clients across multiple industries sound exciting? Then you’re in the right place.
We offer a generous employee benefits package that includes:
- A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more.
- Continuous learning opportunities through the Sopra Steria Academy to support your career development.
- The opportunity to connect with fellow Sopra Steria colleagues at various team events.
People are the cornerstone of our success. That’s why we aspire to be bolder together. Our goal is to build high-functioning teams and healthy team environments that inspire and help each other to deliver excellence for each of our customers.
Excited about this job opportunity? Ready to shape the world with us? Great! We are looking forward to your application!
Want to know what happens next?
The recruitment process typically begins with the first step, where the recruiter screens candidates based on their qualifications and fit for the role. This is followed by the second step, where candidates undergo more in-depth evaluations, including technical assessments hiring manager or client to assess both technical skills and team compatibility. The third step involves the company reviewing feedback and aligning on a potential offer. Finally, in the final step, the candidate receives a formal job offer.
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Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
