Company Description
We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.
Job Description
Are you ready to discover the role of an Application Support Agent Medior in Netcompany-Intrasoft?
As an Application Support Agent Medior you will:
- Support the Commission's officials in their daily work by helping them extract and treat data from the systems.
- Help the users of the systems with questions or issues they might have and you will be required to communicate/attend meetings with officials from other DGs to support their work when the systems are used.
- Work within the RASFF Team and the Food Fraud Team, helping with the analysis of cases/notifications.
- Create reports, do traceability exercises along the supply/food chain and present the findings of your work.
- Provide training and assistance of the application to the Member States and European Commission's officials. Travelling might be required.
- Be on call for a maximum of 1 week per month outside working hours to inform countries involved in case of Food Safety Alert with Risk to Public Health.
- Maintain existing documentation, attend coordination meetings and you might be asked to perform some tests on the application.
Qualifications
What would make you a fit for the role:
- Work experience in the fraud or investigation area would be a plus;
- Strong proficiency working with web browsers, web based tools and social media tools;
- Proven ability to analyze, interpret, and communicate fraud threats and trends effectively.
- Proficiency in English, knowledge of other EU language would be a plus
- Being a team player with good communication skills
- Strong analytical and critical thinking skills
- Eagerness to learn
Additional Information
Being a part of the Netcompany-Ιntrasoft team, you will be provided with:
- The opportunity to work in a modern environment.
- A competitive compensation & benefits package
- Hospitalization plan
- Hybrid working model
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
- A personalized development plan for targeted career growth
If you are looking forward to being part of a diverse environment and having the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!
By joining Netcompany - Intrasoft Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market. Whether you're collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities, you'll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.
#LI-MA1
Our culture
Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://netcompany.com/careers/greece/our-values/
#BePartOfSomethingGreat!
Please submit your CV in English. All applications will be treated as strictly confidential.
Should you be invited for an interview and be considered suitable candidates for the EU project at the first stage, we inform you that your CV may be forwarded to the relevant European Organization or third companies - consortium members participating in the specific EU project together with NETCOMPANY INTRASOFT for evaluation.
We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our our everyday working experience.
