CMA CGM Belgium, based in Antwerp, is well represented to provide reliable and efficient service through a team of local experts and transport architects. Situated in the heart of Europe, Belgium is connected to its extensive hinterland of 300 million end users by all sorts of transport modes. With a strong and efficient intermodal team CMA CGM offers solutions for every transport by truck, rail and/or barge with optimal door-to-door combinations. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.
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CMA CGM Belgium is looking for a Transport Dispatcher to join its Transport & Procurement team within the ILS department until end of October 2025.
ABOUT THE ROLE
The Transport Dispatcher organises inland transport assignments with the best possible efficiency and use of available resources, taking into account priorities and constraints, in such a way that all parties involved are satisfied.
The key responsibilities of the Transport Dispatcher are divided as such :
You are the contact person for the various transport partners along one side and along the other side for the various import and export departments of our own regional or back office departments.
You are responsible for a certain customer portfolio
You follow up on scheduled transports and solve problems that may occur during transport. You react adequately in case of anomalies.
You carry out periodic checks on certain flows. (check closings, COT, etc...)
You take commercial decisions with a view to direct operational matters You make operational agreements with carriers
You adjust the planning where necessary
You are responsible for ensuring that all transports are carried out on time
You are responsible for the daily planning
You are responsible for the operational agreements with your carriers
You are responsible for correct communication with internal and external stakeholders
SKILLS AND COMPETENCIES
You know the most suitable carrier in your region for certain transports
You know your supplier's strengths/weaknesses
You take customer requirements into account and follow them up
You already have 3 to 5 years of experience as a dispatcher and know different ‘regions’ within the CMA CGM set-up
You know the planning/manner of planning of all teams and can jump in where necessary
Excellent communication skills in Dutch and English with knowledge of the professional language, both oral and written. Knowledge of French and German is a plus.
Extensive knowledge of maritime transport (terminology, modes of transport, geographical knowledge, type of containers, product knowledge)
Extensive knowledge of maritime, commercial and customs documents
Ability to work with current technology and most current software
Customer orientation, reliability, stress-resistance and independent way of working
Problem-solving ability
Proactive approach
Screening is a standard part of our internal application process, by applying to this vacancy you acknowledge having taken note of this policy.