SVN 2025-06 Communications Support Assistant (G3)

The IOM Country Office for Belgium & Luxembourg implements projects covering a broad range of thematic areas, including migration and development, labour migration, integration, counter-trafficking, assistance to vulnerable migrant groups and unaccompanied migrant children.

Under the direct supervision of the Senior Partnership and Liaison Assistant, in coordination with the project teams, and under the overall supervision of the Chief of Mission, the incumbent will provide general support to the communications and visibility activities of the Country Office for Belgium and Luxemburg. The incumbent will contribute to the routine tasks related to information management and internal/external communication efforts.  

In particular, the incumbent will: 

1. Collect and organize media and social media content relevant to the work of the Country Office; assist in making basic updates of the Office’s social media platforms (LinkedIn, Instagram, Spotify, Facebook), as instructed.
2. Assist in formatting and organizing communication materials, including website articles, press releases, social media posts, prepared by the supervisor or other team members.  
3. Draft and format simple documents including information sheets, presentation slides, and internal and external communication materials, based on available templates and under guidance.
4. Assist programme teams in formatting visibility materials and documents according to donor visibility templates or guidelines, when provided.
5. Receive and redirect incoming media and communication-related requests inquiries to the relevant focal points within the team.
6. Monitor and record references to IOM in the local and international media, as well as social media platforms; compile basic summaries for internal reference.
7. As guided by the supervisor, support the team in maintaining internal communication channels by sharing updates, announcements, or relevant documents.
8. Any other tasks as may be required.

Education

• High School diploma with three (3) years of relevant professional experience;

 or,

• Bachelor’s degree (or higher) in journalism, communications, social science, international relations, migration studies or related field from an accredited academic institution with one (1) year of relevant professional experience. 

Experience

• Demonstrated initial working experience or internship in communications, project management support, reporting, or monitoring.
• Experience in organizing and  supporting trainings is considered an asset.
• Experience in working directly with migrants is considered an asset.
• Work experience in the private sector is considered an advantage.
• Work experience or internship in the field of migrant assistance, migrant integration or journalism is considered an asset.

Skills

• Strong organizational and time-management skills; 
• Team-oriented, with well-developed interpersonal, communication, and diplomatic skills applied in a professional environment;
• Ability to work independently and meet tight deadlines.

Languages 

Fluency in English and Dutch (oral and written) is required.

Working knowledge in French is required

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
4. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
5. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
6. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
7. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
8. IOM reserves the right to contact shortlisted candidates only.