Location:
Mons, Belgium

Security Clearance:
NATO Cosmic Top Secret

Reference No:
2025-0255 / Mons

Skills, knowledge, experience required:

• Problem solving, strong knowledge of Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems;
• Knowledge of managing call distribution lists, voice mailboxes, ISDN, TDM technologies, troubleshooting on Legacy TDM PABX integration to Cisco Voice Technologies;
• Good knowledge in managing VMWare vSphere and VMWare vCenter.

Duties/role:

• Providing prompt, professional, and effective resolution of technical issues (including incidents) escalated from Level 2, Level 3 support, and end users across all security domains within the Area of Responsibility (AOR);
• Liaising with other teams to troubleshoot technical issues at various levels (network, backend, frontend, firewalls);
• Performing root cause analysis to reduce recurring technical issues.

Additional information:
If you are interested, for further information, please contact the point of contact for this offer.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com