Spektrum have a wide range of exciting opportunities in several global locations.
We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – C004293
Role Duties and Responsibilities
- Assist in developing, implementing, and maintaining IT asset (software) management processes, ensuring accurate tracking and documentation of all software assets throughout their lifecycle;
- Required to explain complex software licensing issues to non-IT staff ensuring that understanding is gained. May be required to run training or lead presentations for non-digital staff again ensuring that understanding is gained;
- Ensure that confidentiality is always maintained, and that staff adhere to the Data Protection Act, Freedom of Information Act, and the NATO Security Principles;
- Managing software assets from planning, requests, procurement, approval, deployment, operation/licensing, to retirement, while ensuring compliance with relevant regulations and policies;
- Assist in overseeing NATO's software licence management processes and procedures, including tracking, monitoring, and optimising the use of software licences to reduce costs and minimise risks;
- Maintaining accurate and up-to-date records of IT assets, their renewals, and associated costs, especially for software;
- Collaborating with IT and business stakeholders to plan and manage the procurement of software assets, ensuring alignment with strategic objectives and budgetary constraints, across all NATO customers an divisions;
- Providing specialist advice and guidance on software and licensing models to colleagues at all levels, including senior management, to support informed decision-making;
- Monitoring and reporting on the performance of IT assets, identifying opportunities for improvement, and driving initiatives to optimise resource utilisation and reduce costs;
- Assisting the Head of Software in contributing to asset and budget planning at operational and strategic levels, including the production of dashboards, reports, and analysis as required;
- Helping to ensuring compliance with relevant regulations, policies, and best practices relating to IT asset and software licence management;
- Liaising with vendors and suppliers to negotiate contracts, manage renewals, and resolve issues related to IT assets and software licences; and
- Continuously staying informed of industry trends, advancements, and best practices in IT asset and software licence management, ensuring NATO benefits from the latest knowledge and insights.
Essential Skills, Experience and Certifications
- Proven 3 years' experience as a Software Licence Manager, Software Licence Consultant, or similar role.
- In-depth knowledge of Tier 1 software vendor licence practices.
- Experience in service level management and continuous service improvement.
- Familiarity with ITIL or other IT service management frameworks.
- Proven experience in managing vendor relationships.
- Experience managing/leading small team, preferably in international environment
- Excellent communication, negotiation, and customer relationship management abilities.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- ITIL v4 Foundation
Education
- A minimum requirement of a Master's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience.
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the function of the post.
Working Location
- Braine-l’Alleud, Belgium
Working Policy
- On-Site
Travel
- Up to 100 Belgian TDY's per year
Security Clearance
- Valid National or NATO Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.