Senior Analyst, Change & Business Adoption (BE)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Strategy & Corporate Development

Job Sub Function:

Change Management

Job Category:

Professional

All Job Posting Locations:

Mechelen, Antwerp, Belgium

Job Description:

Johnson & Johnson is currently recruiting for a Senior Analyst, Change & Business Adoption to be based primarily out Zug, CH or Antwerp, BE and open to any IM location in EMEA or the US

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Belgium - Requisition Number:

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

We are seeking a motivated and diligent Senior Change & Business Adoption Analyst to join our business transformation. The Senior Analyst will play a role in identifying change impacts across assigned business functional groups in partnership with the broader team. Will shape barrier identification and mitigation strategies and plans. They will lead and drive collaboration with stakeholders to proactively identify and address barriers to adoption, leveraging change impact assessments and readiness plans to drive seamless integration of business processes and systems

They will also assist in crafting tools and capabilities that track change impacts and value realization throughout our change and adoption frameworks. Their contributions will improve transparency and insights, ensuring a smooth transition during our E2E business transformation.

Assigned to a functional area and partnering across the team, they will partner to ensure effective management of change in areas such as Finance, Plan/Source, Data, VCM, MAKE, Deliver, etc.

The Senior Change & Business Adoption Analyst will be accountable for partnering to develop assessments and impact summaries within their scope. They will cultivate an understanding of the end-to-end organization. Collaborating closely with peers and partners, this analyst will identify and address adoption barriers through these comprehensive change impact assessments. Additionally, they will collaborate with peers in business adoption, training, and communications to monitor change targets and track progress for their respective areas

Key Responsibilities:

Change Impact Analysis & Continuous Improvement:

• Partner with leadership in the facilitation and build of critical change artifacts for validation and sign off; such as personas, user journeys, pain points, and change impacts assessments.
• Capture and measure relevant KPIs for relevant areas across the adoption framework, methodology and ways of working.
• Partner to build a change story across personas, functions, capabilities, and E2E business processes to be leveraged in business communications at various levels.
• Identify and communicate training needs and provide support to adjacent organizations on adoption and communication elements
• Contribute to the design and implementation of end-to-end change and adoption frameworks.
• Monitor and evaluate the effectiveness of change and adoption management activities and provide recommendations for improvement based on analysis
• Stay updated on best practices in change management and SAP systems

Tool Development and Enhancement:

• Assist in the creation and refinement of tools and methodologies to track change impacts and measure value realization.
• Support the development of dashboards and reporting mechanisms to visualize change impacts leveraging toolsets such as PowerBI.

Stakeholder Engagement:

• Partner to host workshops and meetings with stakeholders to gather feedback and insights on change impacts and business adoption activities
• Engage with team members and stakeholders to support change and adoption initiatives.

Qualifications:

Education:

• Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree is preferred
• Certifications in Project Management and/or Process Management such as PMP / FPX and/or Lean Six Sigma is an advantage

Experience and Skills:

Required:

• Minimum 6 months of relevant work/business experience (including internships, or CoOps, or equivalent programs)
• Strong analytical experience including working in complex data sets and processes and proven track record to effectively draw conclusions and make decisions based on analytical findings
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong communication, negotiation, and interpersonal skills, the ability to work well in teams and cross-functionally influencing and engaging partners, and with flexibility and adaptability to thrive in a dynamic environment

Preferred:

• Experience in business analysis, supply chain, finance, or data
• Experience with data visualization tools (e.g., Power BI, Tableau) and/or Smartsheet workflow
• Experience in Life Sciences, Pharmaceutical, or related industry

Other:

• May require up to 30% domestic and international travel
• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week