Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations across Europe.
We are currently seeking an experienced and dynamic time Secretary to Head of NMD/NOM Division to join our team.
Main Responsibilities
The NMD/NOM division is currently staffed with more than 200 Headcount and it will be increasing to more than 250 Headcount by January 2026 with the Group EAD integration. There is currently no Secretary to the Head of NMD/NOM
- Signature and Follow-up of specific decisions,
- Follow up of HR special requests
- Follow-up of staff Chronotime
- Follow-up of IT requests
- Proactive EXMA Entry/Exit mangement
- Visitor Access management
- Reception desk pick up
- Meeting bookings and catering
- Support Head of NMD/NOM with meeting bookings, meeting preparation, document management and missions
Educational requirements
Mandatory:
- Graduate degree (Bachelor or Equivalent)
Desirable:
- Specialisation in Business, business support, general office administration
Language Requirements:
Mandatory
- English oral and written fluency
- French oral and written fluency
Desirable
- Any other language will be seen as an advantage
Technical/professional qualification
Mandatory:
- Microsoft Office 365 Proficency
- Document management
- Calendar and schedule coordination
- Meeting Preparation (agenda, minutes, logistics)
- Travel planning and logistics coordination
Desirable:
- Use of digital collaboration tools ( e.g. teams, sharepoint)
Experience/skills required
- At least [5] years’ experience in the domain of secretariat, office administration or similar assistant position.
Other requirements (personal characteristics)
Mandatory
- Ability to work in a multi-cultural team
- Ability to handle confidential or sensitive communication with discretion and trustworthiness
- Ability to collaborate with colleagues and executive management
Required documentation
- Detailed resumes of the proposed candidate(s)
- A copy of the relevant certificates (e.g. diploma, B.Sc., M.Sc.)
- Certificate demonstrating required CEFR level from a recognised English language proficiency test (e.g. TOEFL, IELTS, Cambridge English Exams, EF SET, Avant STAMP)
- Description of past experience and projects performed
- A presentation of the company and of the material and human resources available
Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe
Why should you join Serco ?
- Chance to contribute to innovation in the public services sector
- A company passionate about diversity and inclusion
- Permanent employment with comprehensive Serco Benefits package.
We are diverse and inclusive organisation
At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.
We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.
In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.
If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team
Important
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Please contact the recruitment team if needed
Data Protection:
For more information on how the personal data is processed, please see the link Data Protection policy here.
Package Description- Competitive Salary
- Corporate Benefits Package
- Chance to make a positive difference in a company passionate about diversity and inclusion.
Further information available from the Serco Europe Recruitment Team