Sales Executive - Sheraton Brussels Airport Hotel

POSITION SUMMARY

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

The impact you’ll make

What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their stay with us. Proactively promoting all the options open to them, as well as being on hand to answer any questions about our hotels and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable visits that keep them coming back again and again.

What you’ll do

• Prepare sales-related documents, including proposals, contracts and banquet event orders
• Put together information packages, brochures and other promotional materials
• Use sales techniques to maximise revenue while maintaining existing guest loyalty
• Promote awareness of our brand image internally and externally
• Be a point of contact for clients and guests, responding to questions about hotel facilities and services
• Perform general office duties to support Sales
• Working closely with Sales Director to achieve both personal revenue goals (by working towards an agreed Masters target) and the budgeted goals of the Property.
• Proactively manage a pre-determined number of key accounts, key prospects and other active accounts to ensure maximum yield in rooms and banqueting revenue in line with budgetary objectives.
• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
• Proactively sourcing and prospecting new accounts for the Property, and following the sales process through to convert into 'producing' accounts.
• To attend any trade fairs as a representative of Sheraton Brussels Airport Hotel, ensuring that the quality image of the organisation is portrayed, and that every opportunity is taken to promote the Property.
• A sales report is to be completed in a timely manner after attendance of trade shows or missions.
• To take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotel, to enable empowered decisions in all rate negotiations.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Re-negotiation of corporate rate agreements within budgetary guidelines for all corporate accounts within agreed time frames.
• Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.

What we’re looking for

• Fluent in Dutch, French and English
• A warm, people-oriented demeanor
• A team-first attitude
• A gift for paying attention to the smallest details
• Positive outlook and outgoing personality
• Planning, multi-tasking and time-management skills

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited co-workers
• Encouraging management
• Wellbeing programs
• Learning and development opportunities
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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