Job description
Your mission
As the brand's first ambassador, you will embody the Swatch/Flik-Flak values and guarantee the highest standards of welcome and customer experience.
Your responsibilities
- Advice on and sale of products presented in the shop
- Welcoming customers
- Customer acquisition and loyalty
- Advising customers and helping them with their choices
- Replenishing and storing products
- Active participation in team meetings
-
Cleaning and tidying the Store if needed
- Assisting colleagues during sales (service, gift-wrapping, etc.)
- Contribute to the achievement of shop objectives
- Compliance with rules and regulations (Dresscode, etc.)
Reporting process:
N + 1: Assistant Store Manager
N + 2: Store Manager
Continuous learning :
- Maintain and improve own knowledge of products and techniques,
- Participation in training sessions,
- Sharing knowledge and experience with colleagues.
Job type : Part time, permanent contract
Salary: An attractive salary package including extra-legal benefits
- Hospital insurance
- Meal vouchers
- Ecocheques
- Mobility or bike travel reimbursements
Working hours :
- Available on weekends
- Daytime work
- Evening work
- Work on public holidays
Additional compensation :
- 13th month
- Commissions
Profile
- Commercial and customer-oriented: As a Sales Associate (M/F/X), you are sales-oriented and always place the customer at the center of your priorities, in order to respond effectively to their needs and build a lasting business relationship.
- Team spirit and versatility: You thrive in a team, take initiative and demonstrate a versatile attitude.
- Enthusiasm and enjoy working with watches
- Communication skills: You communicate easily with customers and colleagues. Being present at events appeals to you and will enable you to develop your network of new customers.
Professional requirements
Generic skills applicable to all Swatch Group Benelux staff:
- Flexibility
- Customer-oriented
- Results-oriented
- Willingness to learn and develop
- Ability to manage and cope with emotions
- Thinking and reasoning skills
- Structured
Languages
- Fluent in French and English, both spoken and written; any other language is an asset.