JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Position Overview
The Receptionist serves as the first point of contact for the clients visitors and employees. This role represents JLL's and client's professional image while providing exceptional customer service and administrative support in a dynamic corporate environment.

Key ResponsibilitiesGreet and welcome visitors in a professional, friendly manner
Manage the visitor management system, including check-in procedures and security protocols
Answer, screen, and direct incoming calls using a multi-line phone system
Coordinate meeting room bookings and prepare conference rooms as needed
Accept and distribute mail, packages, and deliveries
Maintain reception area appearance and organization
Provide basic administrative support to the Work Dynamics team
Assist with catering arrangements for meetings when required
Ensure security protocols are followed for all visitors and vendors
Support office safety procedures and emergency protocols

QualificationsHigh school diploma or equivalent; some college education preferred
1-2 years of previous reception or customer service experience
Excellent verbal and written communication skills
Fluent in local language and English
Professional appearance and demeanor
Proficiency with Microsoft Office applications
Experience with visitor management systems and multi-line phone systems
Strong organizational skills and ability to multitask
Attention to detail and problem-solving abilities

CompetenciesCustomer service orientation
Professional demeanor and positive attitude
Ability to maintain confidentiality
Adaptability and flexibility
Time management skills
Ability to work independently and as part of a team

Working ConditionsMonday to Friday, standard business hours
Primarily seated at reception desk with occasional movement throughout the office
May require occasional evening hours for special events
JLL is an equal opportunity employer committed to diversity and inclusion in the workplace.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.