About the role
This role is business critical and critical to manage food safety in the biggest part of the factory. This role is a key player in the liquid chocolate department managing all QA topics for 25 production lines. The role reports to the Quality Assurance Manager.
Key responsibilities include
● Perform and/or coordinate root cause analysis of incidents, complaints or other repeated non-conformities in order to drive continuous improvement
● Manage the hold & release process within the area of responsibility with or without support from the Food Safety Manager and/or Quality Assurance Manager and assure all documented evidence is foreseen
● Manage, identify, coordinate and follow up of action plans related to QMS standards compliance and or non-conformities coming from incidents, complaints, audits or other quality related items
● Perform trend analysis and reportings on the identified KPI’s to set priorities on QA related matters in order to drive compliance and continuous improvement in his/her area of responsibility
● Lead the quality agenda during the different established meetings and projects following the Nemoto principle meetings and participate in GEMBA walks
● Motivate, coach and support non-hierarchical subordinates and colleagues to ensure the overall performance on quality matters and achievement of the business goals and to embed the quality culture
● Manage, within specific guidelines, specialized quality related projects (incl new machinery and/or adaptions to process and machine park) and ensure its results are integrated, validated for compliance with QMS standards and adding value to the overall business objectives
● Ensure local compliance to corporate QMS systems (guidelines, procedures and SOP’s) and participate in internal (incl GMP) and external (with customers, certification bodies, authorities, …) audit programs as auditor and /or auditee
● Ensure proper and well-structured operational documents and training, enabling QA and operations to respond quickly, with high quality and adequately to act and react correctly in terms of QA management and to customers
● Co-lead of the Food safety team of the own department to perform hazard control plan review, preparing verifications and trend analysis and assure updates are done and communicated when required
● Back up of the other QA leads
About you
● Master education in a sciences education or equivalent by experience
● Minimum of 5-7 years in a Quality role in the food industry
● Knowledge Dutch / English
● HACCP, GSFI audit knowledge
● Root cause analysis techniques
● Good communicator
● Good organizer- being able to perform multi-tasking
● Team player
● Action & result driven
● High standards demanding - Searches for excellence in execution - critical
● stress resistent