Online Communication Consultant

• Provides strategic advice and assistance in any area associated with digital communication actions and campaigns

• Makes recommendations on new trends, tools and methodologies related to digital communication
• Assists in the implementation of digital communication actions and campaigns
• Proposes KPIs and monitors and reports on performance of digital communication actions and campaigns
• Analyses and summarises trends in social media, including the writing of social media analysis reports
• Participates in working groups and progress meetings
• Analyses strengths, weaknesses, opportunities and threats of strategic courses of action, including stakeholder analysis
• Communicates with and delivers presentations to various audiences
• Proactively be informed of client's policy and EU political landscape.
• Design, project manage and where possible produce audio visual material for channels.

Knowledge and skills

• Strategic planning and analytical skills.
• Knowledge of developments, trends, tools and methodologies related to digital communication, that could include:

o Knowledge of search engine optimisation techniques

o Knowledge of European data protection legislation and guidelines for online communication

o Knowledge of digital analytics (web and social media) and monitoring tools, KPIs

o Knowledge of and expertise in legal, data compliance, audit or IT security

o Knowledge of AI tools Knowledge of EU policies, decision making procedures and main political trends in EU member states.

• Knowledge of reporting methods.

• Ability to deliver presentations.
• Very good communication skills
• User/customer oriented mindset
• Leadership capability
• English: Understanding (C1), Speaking (C1), Writing (C1)

Working at ICF

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.