Welcome to Holiday Inn Brussels Airport, where comfort meets convenience, and exceptional service defines our hospitality. Situated near one of Europe's busiest airports, our hotel is more than just a place to stay—it’s a haven for travelers and a cornerstone of our community. We pride ourselves on providing personalized experiences and creating lasting memories for every guest.
Join our team and discover an environment where innovation, teamwork, and passion come together to create an exceptional workplace.
Are you a detail-oriented professional with a passion for delivering outstanding guest experiences?
We are looking for a Night Auditor to join our team.
This pivotal role ensures the smooth operation of the hotel during overnight hours, combining guest services with financial and administrative responsibilities.
Responsibilities
- Provide a warm and professional welcome to all guests upon arrival and departure.
- Handle late check-ins, early check-outs, and ensure smooth guest service during the night shift.
- Respond efficiently to guest inquiries, requests, and any concerns during overnight hours.
- Conduct nightly audits of hotel accounts, ensuring accuracy in financial records and compliance with established procedures.
- Prepare and distribute reports summarizing the hotel’s daily activities and financial transactions.
- Maintain the security and safety of the premises during the night shift.
- Address and manage any emergency situations in coordination with hotel management and security teams.
- Collaborate with other departments to ensure a seamless guest experience.
Profile
- Enthusiasm and passion for delivering exceptional service that goes above and beyond.
- Charismatic communication skills, capable of effortlessly connecting with people from all walks of life.
- A natural flair for problem-solving and thinking on your feet.
- Fluency in English and French is a must; proficiency in additional languages is a delightful bonus.
What to Expect at Holiday Inn Brussels Airport
- Working Hours and Professional Environment: Night shifts run from 11 pm to 7 am, with flexibility to work weekends.
- Professional Growth Opportunities: Access training and development programs to build your skills and advance your career.
- Collaborative Work Environment: Join a supportive and dynamic team that encourages idea-sharing and innovation.
- Competitive Benefits: Enjoy a salary aligned with the market (starting approx. 39k annual gross salary – end of year premium and holiday bonus included), Sunday premiums, group insurance, meal vouchers, eco-vouchers, and more.
- Wellness-Focused Company Culture: Take part in wellness programs, mental health initiatives, and other activities designed to support your well-being.
- Exclusive Discounts on Products/Services: As part of the Pandox investment group, Holiday Inn Brussels Airport gives you access to discounts at five other hotels in Belgium, including Crowne Plaza Antwerpen, DoubleTree by Hilton, The Hotel. Brussels, Hilton Brussels Grand Place and Indigo Brussels City. You’ll also enjoy discounts at IHG hotels worldwide and complimentary access to the hotel’s gym.
- Responsible Initiatives: Be part of projects and initiatives that contribute to social and environmental responsibility.
Recruitment Process
Are you ready to take on this exciting role and become a vital part of our exceptional team? Send us your CV! The process starts with an initial phone interview, followed by an in-person or Teams interview.
At Holiday Inn Brussels Airport, we value diversity, inclusion, and equal opportunities. If you require adjustments during the hiring process, please don’t hesitate to let us know.
We look forward to welcoming you to Holiday Inn Brussels Airport, where every day is an opportunity to make a difference!